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About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

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Role/Responsibilities

• Drive the development of Digital Products and services in response to client needs.
• Must support team in delivery of services and development to clients in relevant area of expertise and to ensure deliverables and timelines are met.
• Conduct the Initial Technology Analysis and Design for new projects.
• Provide continuous input into trends regarding learning innovation and technology.
• Research, test and implement new opportunities together with the team.
• Be the SME in development and ensure QA and development best practice and principles are adhered to.
• Ensure Client sign off on Deliverables and Analysis.
• Provide clear guidance to team on Development scope and project requirements
• Ensure Development process in place and followed

• A background in Learning Software is a must and the required person has deep knowledge of Learning Systems, their functionality and development.
• The role will be a senior role and the ideal candidate has 10+ years of experience in Solution Architecture and/or Software Development.

Development

• Conduct the Initial Technology Analysis and Design for new projects.
• Provide continuous input into trends regarding learning innovation and technology.
• Research, test and implement new opportunities together with the team.
• Be the SME in development and ensure QA and development best practice and principles are adhered to.
• Ensure Client sign off on Deliverables and Analysis.
• Provide clear guidance to team on Development scope and project requirements.
• Ensure Development process in place and followed.

Team Management

• Manage Team operational day to day duties.
• Manage resource planning.
• Drive processes to ensure client/project delivery is met.
• Coaching and Talent Ownership.
• Skills/Training recommendations in line with Business objectives.
• Manage non-performance wrt team members and deliverables as per the Deloitte processes.

Quality Control

• Ensure QA Targets are met and implement solutions and plans to achieve
• Ensure Support and Maintenance process is robust and adhered to
• Manage non-performance wrt development and testing.

Client Relationship Management & Business Development

• Maintain the relationship with client and be the main point of contact.
• Understand Client requirements and complete Technology Analysis.
• Provide clear solutions and services to clients with timelines and costs.
• Complete the technical requirements and ensure compliance.
• Maintain Business Pipeline and ensure targets are met.
• Maintain Revenue Targets.
• Complete new Proposals and provide input regarding technology.

Technology - Internal LMS

• Ensure the Internal instances of the LMS are supported and maintained.
• Ensure stability of the platform and SLA`s are achieved.
• Assist with the provisioning of new instances – IFRS, Internal external clients and that the correct processes are QA is followed.
• Provide reports to clients and stakeholders as and when required.

Quality

• Manage Team operational day to day duties.
• Manage resource planning.
• Drive processes to ensure client/project delivery is met.
• Be the final signoff on QA and solutions.

General

• Analyse success of projects with management.
• Comply with the necessary requirements for work – timesheets, self-learning etc.
• Management Input and planning.
• This person will be a Manco member and responsible for providing guidance, assistance and input to the larger Division.