Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.  

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

Main Purpose of Job

Working as an integral member of the Insights team, to assist Deloitte Africa and its clients by providing research, analysis and insights on key business topics and themes; aligned to the firm’s Africa Strategy and part of eminence building and business development of the firm.

Differentiators for this specific role
Research & TL (75%)

• Scoping, research and data collection, data analysis, writing, and production of thought leadership reports (proprietary insights and analytical perspectives) and publications aligned to Deloitte’s Africa TL plan, priority themes and strategic objectives
• Guiding the production of TL reports and POVs of the firm (aligned to the Africa TL plan) as a TL/research expert, including guiding practitioners in the firm with access to relevant data sources, research tools, service providers, etc.
• Guiding other support functions with messaging, final packaging and dissemination of Deloitte Africa-developed insights publications
• Assistance to client leaders, SMEs and client service teams with client engagements on the back of the insights findings including relevant TL/research assets (e.g. presentation decks)
• Conducting primary research, including survey-based research, interviews at C-suite level with clients of the firm
• Conducting desktop research literature reviews on identified topics, as well as overview/analyses of competitor TL/Insights on similar topics
• Drawing insights from various forms of data collected throughout the research process
• Managing/engaging with third-party suppliers forming part of the research process

Africa economic research assistance (10%)

• Research assistance relating to economic and commercial issues to provide fact-based commentary on leading African economies, industries and sectors, aligned to business and service line needs/client requests/NED programme and for context for TL publications and/or webinars
• Development of reports (e.g. country investment and opportunity reports linked supporting business development efforts of the firm into key African economies 
• Client project support relating to Africa economic and in-market research, including economic data and analysis by working with client teams across service lines as a research SME

Assistance with delivery of sprints (7.5%)

• Assisting with rolling out key sprints of the Insights pod aligned to the approved strategic objectives and team ambitions

Assistance with presentation preparation/ rapporteuring (7.5%)

• Researching and developing (and as required delivery) of presentations on key markets, industries, developments, client deliverables, for eminence and/or insights materials
• Attendance of key flagship events/webinars of the firm and preparation of and/or guiding the preparation of outcomes summary reports for dissemination to clients

Key Performance Area
Strategic Impact 

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

→ Provides support to management in the implementation of change initiatives
→ Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

• Develops relationships with peer group at client to understand their business
• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client 

Budgets / Profitability

• Effective use of time, equipment and resources

Minimum Qualifications

• Degree (in economics, commerce, finance or similar)

Minimum Experience:

• 3-4 years’ experience in economic research, market research, industry research, business analysis, thought leadership (TL) and insights productio

Desired Qualifications & Experience:

• Postgraduate Degree (in economics, commerce, finance or similar)
• Good knowledge of Deloitte strategic priorities.

Technical competencies

• Basic technical knowledge in specific functional area 
• Analysis and report writing skills
• Experience in drafting of professional presentations and reports for review
• Proficient in MS Office suite
• Basic financial knowledge and understanding

Behavioural competencies 

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self 
• Client delivery focus
• Adaptable
• Focus on quality and awareness of risk
• Problem solving ability
• Basic business acumen

All your information will be kept confidential according to EEO guidelines.

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities