Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

• To manage the technical and authorisations team within the ERP SAP landscape.
• To deliver on Integration projects and provide subject matter expertise in Enterprise Architecture forums and Firm wide solutions that require integration with SAP solutions
• To provide specialist technical support for the SAP Products and ensure that there are no technical issues with the ERP Solutions.
• To perform development using SAP Extensibility, iFlows, SAP Cloud Platform, SAP BTP, RPA  and AWS development to deliver on business solutions.

Duties: 
Integration Specialist and Technical developer

• Development of new functionality which is defined by the business and would be classified as Customisations as specific development for Deloitte
• AWS knowledge
• Development work for Forms etc. and management of Integration layer
• Knowledge of Development language and ability to deliver on a solution

Resolution of Integration issues

• Providing technical and functional expertise across the firm for all business units and all regions (12) to the Business Process Owners , senior management and above
• Interact with consultants of other modules within the SAP ERP CoE team (internal team) to ensure that all items are logged, and any issues are resolved within SAP Integration and downstream applications
• Providing Consultancy advice regarding Integration stream to the ATS Enterprise Architect and other Internal ATS departments like CAD (Application Development team)
• Perform root cause analysis both on iFlows and SSIS packages for downstream systems
• Work with other ATS Departments to ensure resolution of Incidents

Change Project Management

• Co-ordinate project changes for production
• Ensuring all 1/4ly releases are performed as scheduled and teams have reviewed the documentation
• Ensuring all governance has been adhered to and compliance to the release policy and procedures
• Manage the Technical Architectures

Implementation of Projects and Change requests

• Advising the business on alternative solutions for their business in terms of new scope items released from SAP Cloud to enhance business process efficiencies. 
• Conducting/facilitate Workshops with the business and other ATS ERP CoE team to understand requirements and what should be released to the rest of the firm on the Cloud Platform 
• Acting as a Subject Matter Expert on Integration and SAP Architect and Change Control process
• Acting as a Project Manager on the business change requests or smaller projects (operational level)
• Implement Business Solutions
• Coordinating change management process during the development phase.

Present new ideas and Innovation to the business

• Attend Special Interest Groups, SAP seminars and conferences
• Conduct research with other companies and market leaders
• Provide decisions on Robotic Process Automation release requests for business process efficiencies

Management of SAP module Strategy and Architecture

• Assist in the documentation and review of the Integration and Authorisations Strategy of the SAP landscape with a Tactical plan & Architecture defined for all domains and applications.
• Update and maintain the SAP Solution Architecture for specific SAP module to show all Inputs and Outputs and other touch points
• Performing research into SAP roadmaps and trends by using research tools and SAP documentation.
• Management of the overall SAP Architecture and ensure that it is kept up to date

Scope Items and Maintenance schedules

• Management of New scope items that are released by SAP into the cloud platform and to work with business to enable the scope item. This is for all areas namely, Finance, procurement, HR, Project Services, reporting, budgeting and Forecasting
• Assist Functional team in the review of the scope items and whether Deloitte should implement
• Management of all Backlog items and items from Business that are tracked on a Backlog tracker and is updated after workshops with the business on improved ways of doing things.

People Management

• Management of a team of 4 staff under Technical and SAP Authorisations
• Management of Employee Performance and admin for leave, allocation of tasks and mentorship

Key Performance Areas

• Interrogates, clearly understands and communicates to team the agreed strategic objectives of both own Service Area and that of the client Service Line/s
• Manages the implementation of the strategic imperatives in line with service area strategy relating to:
• Implementation of change initiatives within designated area/s
• Management of the implementation of plan on a day-to-day basis with team
• Clear and regular communication with project teams and team on implementation status
• Builds professional relationships within service line/s to understand business needs in area/s of responsibility
• Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings
   

Minimum Qualifications

• Degree (3 years) or National Diploma in IT related course
• SAP Certification in a technical area

Minimum Experience

• At least 10 years IT/Developer//Technical experience
• At least 3 years’ management experience in leading a team 
• Involved in an SAP ERP solution deployment with Integration team
• Ability to lead workshops and conduct presentations to Management and Business leads
• Knowledge of development language and technical skillset in Integration landscape
• Understanding of Development languages

Technical Skills and Competencies (order of importance)

• Understanding of Technical issues and Development Languages (at least 4-5 of the below)
• Systems Architecture and Design
• Database Design Methodology
• Web services, REST, SOAP
• JavaScript, JSON
• SAP cloud platform integration
• Groovy script
• SAP BTP
• SAP In App Extensibility
• AWS Cloud
• SAP Robotics
• SAP UI5
• ABAP
• SAP Side by Side Extensibility
• Postman
• Microsoft Azure
• SQL
• SSIS
• XML
• .NET development (C#)

Leadership / Behavioural Capabilities
Living our Purpose: Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence: Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive: Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction: Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Professional Capabilities:
Knows the business and industry: Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
Manages to results: Takes responsibility for assigned areas and contributes to the successful realization of common goals
Manages and executes projects: Prepares and manages work plans to ensure efficient and timely completion of work
Solves problems: Identifies and solves problems objectively using analysis, experience and judgment
Manages quality and risk: Understands and applies quality assurance and risk management procedures in all areas of work performed
Manages change and ambiguity: Is adaptive and flexible in the face of change and ambiguity

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.