Internal Client Services - People & Purpose - Senior Consultant HRBP
- Full-time
Company Description
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.
- Rewarding career opportunities are available in:
- Human resources
- Information technology
- Marketing and Communications
- Financial support services, and much more.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multi-functional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.
Job Description
Main Purpose of Job
Plan, implement and evaluate HR initiatives that support the Business Unit in achieving its strategic objectives.Implement HR policies & procedures (standardisation & governance).Develop an advisory relationship with the Business Unit.Implement change management principles in support of organisational change which impacts our people.
Qualifications
Qualifications & Experience
Required
- Degree
- 5 years’ working experience within the relevant function
Preferred
- Postgraduate qualification (relevant to Service Area / Business Management, etc.)
- 2 years at Consultant level within the function
Additional Information
Key Performance Areas:
Strategic Impact
- Supports leadership in the delivery of services to clients in line with the defined strategic objectives:
- Provides support to management in the implementation of change initiatives
Client Impact: External / Internal
- Independently delivers quality work within area of expertise, within deadlines
- Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior
- Operational Effectiveness
- Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these
- Development/Growth of Team
- Shares expertise and knowledge with team members
- Actively works to address development areas identified
Budgets / Profitability
- Effective use of time, equipment and resources
Differentiators for this specific role
- Supports leadership and business with strategic staffing, including manpower planning, talent inventory, and succession planning.
- Ensuring that the performance management process is understood by all the business and that KPC’s align to the business strategy.
- Ensuring that all roles within the Business Unit have role descriptions and that they have been graded.
- Working with Reward specialist to recommend salary bands
- Communicating the reward strategy to the BU and employees
- Ensuring that relevant processes are in place to guarantee data integrity and that HR admin is completed in accordance with defined standards
- Advising business on misconduct, incapacity and operational requirement issues in accordance with legislation and firm policy & procedures; and facilitating the resolution of issues that arise without setting a dangerous precedent or exposing the firm to undue risk
- Displays self-awareness and insight into areas of strength and development; and works with team leader and coach to construct suitable development plan for implementation
- Participate in and contributes to firm-wide T&T projects with a view to assist in the design of processes and best practices.
Key Competencies required / Talent Standards Capabilities:
Leadership Capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Professional Capabilities
Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity
Technical Competencies
- Technical expert in specific functional area
- Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
- Experience in drafting and delivering presentations
- Good report writing skills
- Sound financial knowledge and understanding
Behavioural Competencies
- Excellent communication skills, both written and verbal
- Good interpersonal and relationship building skills
- Mentorship and coaching ability with desire to develop self and others
- Strong client delivery focus
- Adaptable, managing change and ambiguity with ease
- Focus on quality and risk
- Problem solving ability
- Good business acumen
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.