Internal Client Services- Finance- Payroll Accountant

  • 5 Magwa Cres, Waterval City, Midrand, 2066, South Africa
  • Full-time

Company Description

Deloitte  is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at   

About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Marketing and Communications 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

Job Description

Main Purpose of Job

  • Responsible for the overall service delivery and operations of payroll and business advances analytical and transactional services to Deloitte and customers.
  • Partners with Finance Service Lines and CoEs to ensure integration and efficiency of processes and programmes that drive and support the services offered by the team.

Key Performance Areas

Strategic Impact

  • Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives
  • Supports management in the implementation of change initiatives as directed
  • Develops relationships with peer group in the client business to understand their business
  • Participates in team efforts to find solutions to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External / Internal

  • Works collaboratively with own team and that of the client service line/area to deliver quality service in allocated tasks
  • Proactively consults with senior/s on issues arising that may impact the broader deliverables of the team to clients
  • Provides research output relating to thought leadership / technical matters on request from line management

Operational Effectiveness

  • Raises areas of concern related to own/team delivery of service for discussion and resolution
  • With minimal supervision, completes designated tasks for review by line, ensuring deadlines are met
  • Provides line manager and team with detailed reporting on status of deliverables on a regular basis
  • Remains aware of risk in area of expertise in alignment with Deloitte policies and processes
  • Checks work for accuracy and professional presentation prior to submission for review

Development/Growth of Team

  • Cultivates ability to give effective development feedback both upwards and to peers
  • Actively works to address identified development areas
  • Assists junior staff with day-to-day issues

Budgets / Profitability

  • Effective use of time, equipment and resources


Differentiators for this specific role


  • Capturing payroll adjustments from error reports
  • Reconciling payroll payment requisitions
  • Managing staff cost codes (employee names, employee codes and employee cost centers for the current and previous month)
  • Preparing payroll journals
  • Posting payroll journals to the General Ledger
  • Preparing Financial Manager reports and send it out to business
  • Completes balance sheet recons for payroll related accounts and follows up on any reconciling items,
  • Perform reconciliation between source system payroll reports and SAP after posting of the payroll journal
  • Timeously inform payroll processing of any issues
  • Ensure accurate accounting of payroll in the general ledger
  • Follow up with treasury and/or accounts payable to ensure timeous payment of salary and other related payments, such as taxes and other staff deductions and firm contributions


  • Communicates and updates the Payroll Manager on Country/ Regional Payroll movements
  • Attends Africa-wide SSC: Payroll team meetings and training
  • Complies with standardised processes and controls implemented by the SSC


Minimum Qualifications

Degree (Finance / Accounting)

Desired Qualifications

Postgraduate qualification in Finance / Accounting

Minimum Experience

4 years in finance

Desired Experience

5 years in finance with previous payroll experience

Additional Information

Technical competencies


  • Skilled in field with sound industry and business knowledge
  • Demonstrated leadership skills
  • Experienced in communication and implementation of strategy
  • Proven ability to manage and execute projects
  • Experienced in development and delivery of professional presentations
  • Good report writing skills
  • Good financial knowledge



  • Excellent communication skills, both written and verbal
  • Effective interpersonal and relationship building skills
  • Good mentorship and coaching ability with desire to develop self and others
  • Strong client delivery focus
  • Adaptable, managing change and ambiguity with ease
  • Focus on quality and risk
  • Effective problem solving ability
  • Excellent business acumen


Leadership Capabilities

Living our Purpose- Acts as a role model and inspires others to embrace and live our purpose and values

Competitive Edge- Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement

Influence- Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact

Performance drive- Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders

Strategic direction- Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders

Talent development- Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams

Inspirational leadership- Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams


Professional Capabilities

Knows the business and industry- Knows how member firm business works and keeps up to date on industry activities, marketplace trends and leading practices

Manages results- Takes responsibility for assigned areas and contributes to the successful realization of common goals

Manages and executes projects- Prepares and manages work plans to ensure efficient and timely completion of work

Solves problems- Identifies and solves problems objectively using analysis, experience and judgment

Manages Quality & Risk- Understands and applies quality assurance and risk management procedures in all areas of work performed

Manages Ambiguity- Is adaptive and flexible in the face of change and ambiguity


*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.


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