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About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Our Human Capital services leverage research, analytics, and industry insights to help design and execute the HR, talent, leadership, organisation and change programs that enable business performance through people performance.

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We are recruiting for a Quality & Risk Senior Consultant, who understands the intricacies of  technology projects to advise and support the Core Business Operations (CBO) portfolio within Deloitte Consulting to comply with QRM Risk & Take-on processes with an understanding of how their daily work contributes to the priorities of the team and the business.

This is a multi-dimensional role with a number of focus areas including risk process and integration, risk management, quality management, process compliance, as well as an element of legal and contracting. 

The purpose of the role is to assess the quality of our clients; the strengths and risks of deals; to establish in advance what we are to be responsible for and to whom and then ensuring that we fulfil those responsibilities while remaining alert to the challenges of the rapidly-changing environment that is our marketplace as well as technology-related challenges. This would also include guiding the CBO managers and leaders in all areas of QRM administration, addressing queries from business and providing internal compliance system expertise

Because the professional services landscape remains volatile, uncertain and complex—with increasing demands from clients and greater scrutiny from regulators, legislators and other governmental authorities—Deloitte continues to focus relentlessly on quality and risk management (QRM), actively monitoring, strengthening and improving its risk procedures, and promoting a culture where professionals learn from others’ experiences. This role acts in this accord, and aims to provide trusted advisory services to the Consulting business.

• A relevant B Degree with 3 years+ experience or an equivalent combination of education and experience in a similar role

A relevant professional qualification with academic and/or sound knowledge of the risk and compliance function with an ability to apply knowledge to resolve complex business issues

• Hands-on risk management experience and a good understanding of risk management in a professional services environment and the application of risk management methodologies
• Quality Management experience in a professional services environment

• Working experience in enterprise risk management, contract management and legal risk management in a corporate environment

• Management consulting and/or project management experience - previous work experience in any of the following areas would be useful:

1. Technology business/projects
2. General management consulting business/projects
3. High computer literacy, with solid working experience in Microsoft Office (Outlook, Word, PowerPoint, Excel)

• Manages engagement/project risk through facilitation of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality 

• Facilitate and participate in risk consultations between business, BRMs and QRM legal; including scheduling and co-ordination 

• Effectively co-ordinates processes to ensure that deadlines are met 

• Checks for accuracy in all processing of information

• Mitigates risk factors through thorough evaluation of requirements and documentation

• Provides accurate and detailed reporting as relevant to the role