About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Our Assurance services go beyond merely meeting statutory requirements. We help our clients perform better and achieve their business objectives. We listen to their needs, think about the business implications and tailor our approach accordingly. Click here to read more about our Audit & Assurance practice.

Main Purpose of Job

To independently deliver an efficient and effective internal systems administration and support service to all relevant stakeholders with a focus on quality and timeliness.

1.       Understand, communicate and manage the Phoenix Lifecylce process on the request portal;

2.       Understand, communicate and initiate the Phoenix request on the Phoenix system;

3.       Manage the progression of the initiated opportunity on Phoenix communicating with various teams i.e. MDM, RIL, CRM, in order to    achieve a closed as Won/Abandoned/Lost opportunity;

4.       Manage older opportunities on behalf of the Partners and or managers;

5.       Understand, communicate and initiate the Vault process per initiated Phoenix Opportunity;

6.       Provide continuous support to Partners and managers through the Phoenix process and thereafter.

7.       Assist the Project services team with bill to party requests and provide clear concise communication and support in order for billing to be initiated.

8.       Vault support

Minimum Qualifications

National Diploma in relevant function (3 years)

Desired Qualifications

Degree

Minimum Experience

3-5 years' experience within the function

Desired Experience

Experience preferably within professional services 

Leadership Capabilities

 ·         Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

·         Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

·         Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

·         Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

·         Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Technical and Professional Capabilities

·         Stakeholder Focus: Leverages a deep understanding of audit and risk advisory services and stakeholder needs to deliver high quality engagements

·         Become experts in risk assessments and audit responses: Takes an independent view and contributes heavily in developing and challenging the risk assessment and controls testing strategy and designing appropriate audit responses for risks

·         Integrate engagement teams and manage referred work: Collaborates effectively across Deloitte functions to deliver a seamless audit that is responsive to stakeholder needs

·         Make appropriate use of tools, guidance and methodology: Provides appropriate guidance to the audit team in relation to the application of tools, guidance and methodology in delivering the audit

·         Manage project plans to optimize engagements: Proactively manages the project plan through efficient use of resources and tracking delivery of assigned tasks, guiding team members’ prioritization

·         Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs: Uses judgement and consults appropriately when dealing with complex matters, applying an appropriate level of professional scepticism

·         Apply Ethical and Professional Standards: Understands their business security, ethical and compliance responsibilities, displaying best practice and actively encouraging appropriate behaviours of engagement teams

Key Performance areas

·            Strategic Impact: Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables

·            Budgets / Profitability: Manages engagement budget through accurate budgeting, cost control and profitability management

·            Development/Growth of Team: Shares expertise and knowledge with team members and counselees on an ongoing basis

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.