About Deloitte

Every day, approximately 312,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

We exist to solve complex problems, and our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business issues. We are committed to collaboration, and our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. We create long-term, sustainable impact, and often work hand-in-hand with our clients to help find the right solution and to help apply that solution.  Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

About the Consulting

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Click here to read more about Deloitte Consulting.

As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions within the Telecommunication, Media and Technology (TMT) industry. Senior Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Senior Managers participate in the development and presentation of proposals for business development activities. You will have the opportunity to lead small engagements or components of large, complex engagements.

Additional responsibilities will include:

• Process efficiency & streamlining
• Operating model redesign & enhancements
• Performance benchmarking
• Enterprise cost management
• Strategic & enterprise regulatory management
• Profitability and productivity analysis
• Customer relationship management

Qualification and Experience Required:

• A minimum of 10 years consulting and/or TMT industry experience,
• A Bachelor's Degree.
• Proven experience in leading small engagements or components of large, complex engagements.
• Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
• Prior experience providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
• Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
• Experience in developing and presenting proposals for business development activities.
• The ability to travel up to 80%.

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities and talent standards required.

Hybrid & Vaccination policy

Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our mandatory vaccination policy will be discussed during the recruitment process for this position.