Consulting - Managed Services - SuccessFactors Consultant

  • Full-time

Company Description

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities

Job Description

Analyst/ Consultant

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To support Engagement team in delivery of services to / at client premises on delegated engagement / project. 

Key Performance areas

Strategic Impact

  • Under guidance, supports the Engagement team in delivery to client in area of competency
  • Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
  • Identifies opportunities for follow-on work and advise management
  • Assists in preparation of client presentations / discussion documentation
  • Builds business relationships with clients/ staff
  • Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
  • Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client
    • Client Impact: External / Internal
  • Contributes to management decisions through pertinent analysis of client, company and industry
  • Communicates regularly with Engagement Manager and team members on status of own deliverables
  • Develops productive working relationships with clients and staff
  • Responds with urgency and accountability to client and team requests
    • Operational Effectiveness
  • Understands the context and impact of own role within engagement and conduct work accordingly
  • Informs engagement manager of emerging engagement change issues
  • Remains aware of risk in area of engagement in alignment with Deloitte policies 
  • Consistently reviews and analyses accuracy and quality of own  deliverables
  • Maintains clear communication channels with engagement team members on work status
    • Development/Growth of Team
  • Cultivates ability to give effective development feedback both upward and to peers
  • Maintains own development and knowledge in specialised area
    • Budgets / Profitability
  • Maintains quality of output and timeous delivery as per SLA
    • Differentiators for this specific role
  • Delivers valuable insights, from business case to blueprinting to go-live, based on previous implementation experience with the end-to-end project lifecycle
  • Applies understanding of domain capability integration with other Success Factors capabilities (e.g., Recruitment, Onboarding, Role Based Permissions) and their operating functions
  • Leads requirements gathering independently and performs gap analysis to uncover functionality that may require further configuration or an additional solution

Leadership / Behavioural Capabilities

  • Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
  • Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
  • Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
  • Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
  • Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

  • Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
  • Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
  • Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
  • Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
  • Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
  • Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
  • Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
  • Business-Technology Acumen - Ability to recognize technology as a business enabler
  • Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects

Service-Line Capability

  • Analysis and Integration of Success Factors Capabilities - Ability to analyze a client’s needs, utilize skills within a Success Factors Employee Central capability, contribute to designing an Success Factors Employee Central solution, understand the relationship between Success Factors Employee Central and SAP HCM and recognize integration points within Success Factor                         

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.

Qualifications

Qualifications & Experience required

Required

·       Certified in Performance Management and Goals Management

  • Passed Success Factors Compensation Certification exam
  • Understanding of SuccessFactors Compensation integration with SuccessFactors Employee Central
  • Understanding of SuccessFactors integration with SAP HCM
  • Certification in another module especially Employee Central or Time-Off will be an advantage
  • Tertiary qualification in Computer, Business, Engineering or Information Systems
  • Three years’ experience within the function

Preferred

  • Postgraduate qualification (relevant to Service Area / Business Management, etc.)
  • Experience in a client facing role

Key Competencies required:

Technical Competencies

  • Sound technical knowledge in Success Factors Employee Compensation Module, Foundation Objects and Role Based Permissions
  • Basic consulting skills
  • Experience in drafting of professional presentations and reports
  • Basic financial knowledge and understanding
  • Proficient in MS Office suite
  • Business acumen

Behavioural Competencies

  • Good communication skills, both written and verbal
  • Interpersonal and relationship building skills
  • Desire to develop self
  • Client delivery focus
  • Adaptable
  • Focus on quality
  • Problem solving ability
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