About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 220,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

In South Africa, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

To support Engagement Manager in delivery of services to / at client premises on delegated engagement / project. 

Key Competencies required:

Technical Competencies

• Technical expert in specific area and/or industry

• Demonstrated project management skill

• Consulting skills

• Experience in drafting and presenting to clients

• Good report writing skills

• Sound financial knowledge and understanding

• Business acumen

• Supporting the technical design process by participating in the analysis of technical application requirements

• Assisting in implementing analyses that will identify requirements related to people, processes and technology

• Participating in implementing the technical infrastructure

• Assisting in the integration of technical and application components

• Coding and testing program modules; assisting in design

• Maintaining, tuning and repairing applications; providing user support

• Participating in execution and documentation of tests

• Executing conversion plans and documenting possible improvements; identifying disruptions in the processes

• Experience Solution Manager 7.2, Charm, ITSM, Solution documentation

• Windows, Linux, SQL, HANA, ORACLE

   

Behavioural Competencies

• Excellent communication skills, both written and verbal

• Strong interpersonal and relationship building skills

• Mentorship and coaching ability with desire to develop self and others

• Strong client delivery focus

• Adaptable, managing change and ambiguity with ease

• Focus on quality and risk

• Problem solving ability

• Proactive

• Resilient

• Able to effectively prioritise tasks

• Takes responsibility

Key Performance areas

1. Strategic Impact

• Supports the Engagement Manager in delivery of engagement / project, in specific area of competency

• Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement 

• Identifies opportunities for follow-on work and works with management to win the business

• Assists in development of client presentations / discussion documentation

• Actively builds business relationships that generate leads

• Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling

• Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client

   

1. Client Impact: External / Internal

• Communicates regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise

• Develops productive working relationships with client staff

   

1. Operational Effectiveness

• Proactively identifies client needs and problems on technical issues that arise and propose resolutions to address these

• Manages risk in area of engagement in alignment with Deloitte policies 

• Consistently reviews and analyses accuracy and quality of own deliverables

• Maintains clear communication channels with engagement team members on work status

   

1. Development/Growth of Team

• Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work

• Mentors junior members of the team

• Maintains own development and knowledge in specialised area

   

1. Budgets / Profitability

• Maintains quality and timeous delivery as per SLA

1. Differentiators for this specific role

• Leverages experience of SAP module and architecture to design and implement solution supporting a client’s requirements

• Supports sales pursuits within a particular SAP module

• Leverages experience in SAP module to develop relationships with SAP

   

Leadership / Behavioural Capabilities

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life

• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

• Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience

• Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business

• Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy

• Financial Acumen - Ability to incorporate financial information when evaluating strategic options

• Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients

• Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations

• Global Mindset - Ability to apply a global and diverse perspective to problem solving

• Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology

Service Line Specialized Capabilities

• Offering Delivery Expertise - Ability to deliver results for clients by applying domain knowledge and appropriate methodologies

• SAP Capability Specialization - Ability to develop and apply a deep expertise in a SAP capability

Qualifications & Experience required

Required

• Computer Science or Information Management Bachelors Degree

• 5 years working experience

Preferred

• Postgraduate qualification in Computer Science or Information Management Degree

• 5 years in a client facing role, ideally in a consulting environment

• S4HANA

• Cloud implementations

• Infrastructure experience

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.