About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com. 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

·       Human resources

·       Information technology

·       Marketing and Communications

·       Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

Main Purpose of Job

Assist the Associate Director and Senior Manager to ensure that:

• The Firm’s Conditions of Employment, policies and procedures are up to date, relevant to the business, legally compliant and aligned with best practice at all times
• Operating as a member of the RIL team by capturing and processing contracts and implementing financial controls to manage risk
• Act in a specialist advisory role in respect of employee relations

Key Performance Area 

Minimum Qualifications

• Relevant legal qualification, preferably an LLB.

Minimum Experience

•  3 years’ working experience within the relevant function

Desired Experience

•   Academic & practical knowledge of labour legislation, employee relations, flexible staffing solutions and the principles relating to employee conditions of employment and policies. Ability to understand the role on the delivery of the HR value chain.

Key Performance Area

Strategic Impact

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

→ Provides support to management in the implementation of change initiatives

→ Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

Client Impact: Internal

• Independently delivers quality work within area of expertise, within deadlines
• Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior
• Applies solutions to technical issues that arise within area of expertise, with supervised input from management

Operational Effectiveness

• Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these
• Independently delivers on designated tasks within area of expertise
• Provides line manager with detailed reporting on status of deliverables on a regular basis

Development

• Shares expertise and knowledge with team members
• Actively works to address development areas identified

Differentiators for this specific role

Conditions of Employment, Policies & Procedures

•  Assisting AD/SM to research, design and develop CoE, Policies & Procedures that will differentiate Deloitte in the market;
• Assisting to prepare CoE, Policies & Procedures for approval and publication
• Facilitate communication of new and updated CoE, Policies & Procedures to P&P & employees;
• Assistance with maintenance of relevance of Permanent Employment Agreements

Employee Relations

• Provides specialist advice on misconduct & incapacity cases as well as grievances/dispute resolution
• Facilitates consistent application and interpretation of policies and procedures relating to employee relations;

Advisory and specialist knowledge

• Knowledge & understanding of P&P business processes
• Knowledge & understanding of CoE & policies & procedures (employment obligations and requirements)
• Managing of employment agreements contents aligned with law

Non-Permanent Employment

• Make changes to contracts as required, ensure that these are uploaded on Vault
• Create & maintain contracts in accordance with documented procedures & guidelines
• Managing benefits, and terms & conditions of non-permanent workforce
• Assessing requests for contracts using and issuing appropriate contracts
• Ability to reveal loopholes in the system that have resulted in non-permanent relationships not being assessed for the non-permanent workforce

· 

Competencies :

You will need to have the following behavioural competencies:

• Reliability
• Flexibility
• Management of responsibilities
• Ability to learn
• Communication skills
• Interpersonal skills
•  Punctuality

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities