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About the Division 

The value that Deloitte Risk Advisory Africa creates for organisations is synonymous with operational excellence. Our five business areas work in unison to provide integrated solutions unique to the organisational requirements of any business.   

Deloitte Cyber Risk Services provides industry-tailored solutions, using demonstrated methodologies and tools in a consistent manner, with the goal of enabling on-going, secure, and reliable operations across the enterprise.

About the job

Supports Engagement Manager in delivery of services to / at client premises on delegated engagement / project.  Focus on the delivery of client engagements and shares knowledge and experience with others. Understands objectives for clients and aligns own work to objectives

Strategic Impact

Support the Engagement Manager in delivery of engagement / project, in specific area of competency

• Raise issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement 
• Identify opportunities for follow-on work and work with management to win the business
• Assist in development of client presentations / discussion documentation
• Actively build business relationships that generate leads
• Gather information to understand broader offerings of Deloitte and seek opportunities for cross-selling
• Raise solutions to address issues in area of expertise that may enhance / renew service offerings to client

Budgets / Profitability

• Maintain quality and timeous delivery as per SLA
• Prepares draft budgets, submits any billing for review,  submits expense claims and timesheets on time

Forensic Investigation

Ability to effectively perform the technical components of a fraud investigation assessments to provide an accurate view of the client’s current risk state

Fraud Risk Assessment and Mitigation

Ability to effectively perform the technical components of a Fraud risk assessments to provide an accurate view of the client’s current risk state

• Applies Deloitte’s fraud risk frameworks, tools, and processes (e.g., Risk Intelligence Program Methodology, Risk Intelligence Map, Risk Intelligence Diagnostic) to effectively map and organize client’s data
• Leverages an understanding of Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), and risk assessment techniques to analyze client’s data and assess fraud risks

Fraud Risk Strategy

Ability to implement fraud risk management solutions aligned to the client’s vision and strategic priorities

• Learns and understands the client’s mission, vision, strategy and business goals and applies this knowledge to inform recommendations and deliverables
• Understands the impact of the client’s fraud risk-tolerance on scope, goals and priorities of the engagement
• Determines the type of fraud risk assessments to perform based on the client’s objectives
• Identifies the appropriate Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate and align on a direction to measure its effectiveness

Business Process Assessment and Design

Ability to perform complex business process assessments and design solutions to improve client’s operational efficiency and compliance

• Defines process ownership, boundaries, and interfaces to clarify process scope and responsibilities
• Applies a combination of information gathering techniques (e.g., interviews, analytical observations, artifacts analysis) to collect reliable and comprehensive data
• Documents complex business processes by applying a variety of techniques, tools, and technologies to identify operational inefficiencies and non-compliant situations
• Interacts with business and functional stakeholders to validate current state assessment
• Conducts WHAT-IF analysis to identify optimal TO-BE scenarios
• Applies a data-driven approach to develop and implement simplified and sustainable business processes that enhance operational efficiency and compliance

Ability to evaluate internal control design issues, develop mitigation plans, and assess and design internal controls procedures and policies

• Leads interactions with client’s business stakeholders to gather key information on controls components (e.g., control environment, risk assessment, control activities) to enable a comprehensive assessment
• Employs an analytics and technology-driven approach to controls assessment to enable real-time analysis and data-driven decisions
• Independently performs testing of internal controls for design and operating effectiveness
• Drives analysis of control deficiencies to prioritize gaps and develop targeted mitigation plans
• Assesses and develops policies and procedures to ensure compliance with relevant regulations (e.g., Sarbanes-Oxley Act, J-SOX, Safe Harbor Act) and alignment with business goals and objectives

Data Analytics and Technology

Ability to conduct complex business analyses, leveraging a variety of tools and technologies to support project goals and objectives

• Applies an understanding of the engagement goals to identify and collect the appropriate data
• Leads the Extract, Transform, Load (ETL) step, managing client’s interactions during the process and overseeing junior staff, as appropriate
• Masters the use of complex data analysis techniques
• Applies an advanced knowledge of data analysis and visualization technologies

Knows the Business and the Industry

Ability to understand how business functions operate and how industry trends impact a client’s business

• Understands the client’s business model and Deloitte’s relevant capabilities and solutions that support business objectives
• Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
• Builds knowledge in an industry by contributing to relevant firm initiatives and eminence

Delivery Excellence

Ability to produce a high quality work product and collaborate with others to deliver a superior client experience

• Takes responsibility for own work or work stream meeting engagement / project objectives and Deloitte quality standards
• Proactively identifies work stream risks and issues; resolves them or escalates to engagement / account leadership
• Uses Deloitte approved methodologies and tools (e.g. Microsoft Excel) to objectively identify, evaluate, and propose solutions that most effectively support client’s business objectives
• Is able to think independently to generate recommendations and propose solutions, leveraging junior staff where appropriate

Global Mindset

Ability to apply a global and diverse perspective to problem solving

• Applies awareness of global trends to address client’s needs and enhance recommendations
• Builds and sustains relationships with cross-geography team members
• Researches content and develops contacts across the Member Firm network to apply relevant global collateral to sales pursuits and engagements

Evaluates Operational Risk Management (ORM) Fraud Effectiveness

Ability to use data-driven insights to form recommendations that enhance accuracy and effectiveness of ORM strategies

• Applies Deloitte tools and methodologies (e.g. Risk Intelligence Map) to identify, assess, and prioritize client’s operational risks
• Assesses the client’s Organizational Fraud Risk Management infrastructure to identify gaps with relevant benchmarking data, industry leading practices, and regulatory expectations
• Leverages gap-assessment results to identify and prioritize recommendations to enhance effectiveness of Organizational Fraud Risk Management infrastructures (e.g., governance, fraud risk measurement, fraud risk reporting)

Leads ORM Transformations

Ability to implement ORM programs to increase the client’s ability to measure, monitor, and mitigate operational risk

• Increases effectiveness of ORM governance systems by designing key components of the ORM governance (e.g., operating model, roles and responsibilities, processes) to effectively close gaps with industry leading practices
• Develops comprehensive operational risk measurement systems that include quantitative and qualitative measures of both risks and controls and are effectively integrated with business processes; leverages technology solutions, as appropriate
• Enables client to effectively identify, prioritize, and mitigate risks by developing comprehensive reports that present operational risks and controls data in an clear and aggregate view
• Guides client in the definition of effective mitigation plans that improve the client’s ability to mitigate risk and address incidents; designs enabling policies, procedures, and supporting tools, as needed
• Works with client’s business and functional stakeholders to help identify or assess the current KRI methodology and approach

Provides Regulatory Intelligence

Ability to increase effectiveness of regulatory strategies by identifying and articulating intelligent data

• Defines a comprehensive and holistic view of the constituent system in which the client operates
• Analyzes the impact of possible restrictions or regulations in each part of the client’s value chain and assesses the company’s ability to respond
• Keeps in mind the client’s regulatory strategy priorities when defining KPIs and metrics to enable effective execution and measurable progress

• University Degree, ideally an Honours in Legal, Accounting or Finance
• Certified Fraud Examiner, Certified Internal Auditor, LLB, CA, Forensic and Fraud investigation experience or similar, or studying towards any of the above
• Data Analytics, CISA or studying these an added advantage
• 4-5 years’ experience working in a forensics role, including  fraud investigation, anti-fraud services, AML, regulatory compliance, dispute services, internal audit / risk and control

Competencies

Technical

• Technical expertise in specific area and/or industry
• Proficient in MS Office suite and other forensics tools
• Skills in managing multi tasks and assignments
• Sound understanding of commercial and business risks that companies across sector  face
• Client delivery, risk and quality focus
• Demonstrated project management skill
• Good report writing skills, including experience in drafting and presenting to value propositions to clients
• Sound financial knowledge and understanding & Business acumen
• Good command of English both writing and speaking
• Mentorship and coaching ability with desire to develop self and others

Behavioural

• A possessor of strong morals and ability to work under pressure
• An innately inquisitive nature and a robust personality
• Excellent analytical, communication and organizational skills
• Excellent interpersonal skills and relationship building skills, able to communicate effectively with team members through good listening, verbal and non-verbal communication
• Investigative intuitiveness
• Highly motivated, with a proven ability to work on own initiative within a challenging and dynamic work environment
• Adaptable, unstructured problem-solving, managing change and ambiguity with ease
• Passion for forensic and investigation work and willing to contribute to development of Deloitte Risk Advisory Africa Central regional team