Consulting - Core Business Operations: Product Owner - Value Added Services / Enterprise Banking (24 month Contract)

  • 5 Magwa Cres, Waterval 5-Ir, Midrand, 2066, South Africa
  • Contract

Company Description

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at

About the Operations Transformation Team

Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy solutions focused on “heart of the business” issues in specific sectors including Health Care, Banking & Securities, TMT, Insurance, and Energy & Resources. Our Market Offerings include Operations Excellence, Manufacturing Strategy and Smart Operations, Capital Projects, Payments and Revenue Cycle Innovation and Emerging Business Models.
Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients’ priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.

Job Description

Role purpose:

  • The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome vision
  • This role is responsible for the definition of customer-centric items or user stories from the capability/feature roadmap defined by the Product Manager, ranking and prioritizing them, and adding them to the team backlog
  • This role will work closely with the Release Train Engineer/Agile Programme Manager and Scrum Master in coordinating day to day activities such as sprint planning, retrospectives and other agile functions to ensure collaboration and effective delivery of user stories against commercial milestone objectives
  • Product owner works to Agile principles, and will be responsible for the prioritization and delivery of the backlog of change initiatives to maximize business benefit of the products and features we offer. The rote works closely with the team to develop user stories, acceptance criteria and full business benefits, and convey the vision onwards to in-house Scrum teams, or, where required, to Offshore development partners


  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
  • A total of eight or more years experience of which at least 5 or more years are in the successful delivery in Product Ownership (or equivalent role) across full product lifecycles, from MVP to marketable products in iterations, including support transition
  • Experience in successfully Leading and mentoring agile / DevOps teams in Large multi-team environments
  • Experience in agile methodologies, such as Scrum, Kanban, Extreme Programming (XP), Test Driven Design and Behavioural Driven Design
  • Experience in successful delivery against financial / resource constraints
  • Experience in the use of analytics and AB / multivariate testing
  • Experience with requirements definition and use case modelling
  • Professional experience and knowledge of the Telecommunications industry strongly preferred

Additional Information

Core competencies, knowledge and experience:

  • Excellent problem solving skills, with the ability to minimize overhead tasks for the team and manage interdependences with other teams
  • Excellent relationship building and influencing skills, with the ability to foster an inclusive team culture
  • Excellent business acumen and understanding of the role of the capability in contributing to business value
  • In-depth understanding of both the current Telecommunications and digital. services market and emerging business and technology trends
  • A strong customer-centric focus, with an entrepreneurial and ROL mindset Ability to function with a high degree of autonomy
  • Strong financial management skills and acumen
  • Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure
  • Excellent verbal and written communications and collaboration skills, with the ability to work closely with the delivery team to deliver user stories
  • Flexible with planning and work estimation, managing and empowering the team (without needing to micromanage), able to continuously balance between the customer and commercial needs
  • Digital/software product ownership in large scale environments
  • User story definition and refinement
  • Expertise in Agile software development environment and methods
  • Market research, design thinking, and lean start-up methods; business modelling
  • Customer experience design of digital products and services
  • Analytics / AB / multivariate testing and related tools
  • Data-driven decision making
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