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About the Division

As Africa Technology Services (ATS), our objective is to provide the firm and our people with the means, knowledge and technical support to fulfil our professional responsibilities. The ATS division serves as a support function at Deloitte and is comprised of the following teams:

• PMO – Project Management Office
• BMS – Business Management Services
• SAP – Systems, Applications and Products
• IAAS - Infrastructure as a  service
• BSASI – ATS  Business Analysis
• CAD - Centre of Application Development
• USS – User Support Services

We are committed to empowering the firm by establishing an environment of continuous learning, challenging experiences, and enriching career opportunities. We are connected by a collaborative culture that fosters integrity, outstanding value, and strength from cultural diversity.

About the Job

Main Purpose:

• To assist with software refresh on computer workstations to Windows 1909 with O365
• To support the business with self-initiated software upgrades
• To perform software upgrades on computers to a schedule and checklist
• To check, unpack, prepare, upgrade and replace end of live hardware
• Provide ad hoc IT support and troubleshooting
• Under supervision, to ensure quality assurance throughout the migration process

Minimum qualifications

• Studying towards an IT qualification.

Desired qualifications

• IT Diploma, 3-year qualification with A+ CompTIA (International)

Minimum experience

• No work experience required.

Beneficial Job relevant skill set

• Tech Savvy
• Good troubleshooting skills
• Passionate about technology
• Windows and Office technical skill
• Computer Hardware skills

You will need to have the following behavioural competencies:

• Reliability
• Flexibility
• Management of responsibilities
• Ability to learn
• Communication skills
• Interpersonal skills
• Punctuality

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.