Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

In Namibia, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Advisory services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

Main Purpose of Job

Main purpose of the job is to be a support resource to the Deloitte Namibian Office in delivery of services to internal and external clients, independently completing administrative tasks on relevant systems to ensure accuracy of data on the various system as well as secretarial support to assigned Partners and Directors.

Key Performance Area's

General:

• Deals with day-to-day matters on behalf of partners/managers/team to allow their focus to be on achievement of strategic objectives;
• Acting as relief for other support staff should this be required;

System Administrative Support:

• Taking ownership of the administrative processes within various systems for the relevant BU’s, by being proactive, following up with different stakeholders that are part of the process and ensuring accuracy of data captured;
• Monitoring the status of items logged on the system through pulling monthly reports for relevant BU’s to address open items and providing regular feedback to Systems Administrator with detailed status of deliverables on a regular basis, generally working to set service delivery timeframes;

Secretarial Administrative Support:

• Under minimal supervision, provides quality standardised administrative support to the team such as but not limited to: printing; binding proposals; labelling; scanning; faxing; photocopying; filling and record keeping; formatting of PowerPoint and/or Word Documents; managing incoming calls; as directed, sourcing documents and/or information required for meetings; managing diaries of Partners and/or Directors; and scheduling appointments and/or meetings with external and internal clients.
• Meeting Administration - which includes but not limited to: Scheduling meetings/conference calls; taking minutes; preparing meeting packs and agenda’s; catering and booking venues.
• Travel Arrangements - Coordinating travel bookings and itineraries, both local and international;
• Creating Purchase Orders and Purchase Requests on system and management of processes for various services provided/invoices.
• Collaborating with team members on administrative tasks which are both standardised and non-routine that positively impact the work of others and/or timely delivery to clients.

Qualification & Experience

• National Diploma in relevant function
• 2-3 years administration/ secretarial experience
• Experience preferably within professional services

Leadership / Behavioural Capabilities:

• Living our shared values
• Strong Communication skills, both in writing and verbally;
• Professional demeanour and presentable;
• Positive Attitude;
• Punctual;
• Responsible;
• High level of integrity;
• Strong interpersonal and relationship building skills
• Adaptable;
• Demonstrated focus on quality and awareness of risk;
• Strong planning and organisational skills; and
• Delivery focused