Internal Client Services - IT - Full Stack Developer

  • Full-time

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

In South Africa, Deloitte is one of the leading professional services organisations. We specialise in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism, TMT and the public sector.

Deloitte professionals are unified by a collaborative culture that fosters integrity, outstanding value to clients and commitment to each other, and strength from cultural diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Our professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

At Deloitte you have the opportunity to develop your talents and capabilities and be in the driving seat of your career. Our unique culture, commitment to continuous learning and accessible leadership encourages personal initiative and rewards innovative thinking. Whatever your age, gender or culture, you'll make more of your career at Deloitte.

About the Division
As Internal Clients Services, our objective is to provide the firm and our people with the means, and knowledge to fulfil our professional responsibilities.
This group of highly talented individuals includes the support functions of Deloitte, which include:

  • Talent and Transformation

  • Group Information Services

  • Finance

  • Operations

  • Risk, Independence & Legal

  • Clients and Industries

We are committed to establishing and empowering the firm by establishing an environment of continuous learning, challenging experiences, and enriching career opportunities. We are unified by a collaborative culture that fosters integrity, outstanding value, and strength from cultural diversity.

Job Description

Main Purpose of Job:

To support the business in terms of BI reporting support calls. Under supervision develop any reporting development requirements and changes to existing reports. This is to ensure that the business is supported for the SAC, AFO and Microsoft BI Suite of products.

To create simple dashboards for the business to enable management reporting. Create and maintain ETL solutions and Cubes and assist in Global data submissions. Initial focus is on the MS BI landscape with development into the SAC and SAP BW landscape

 

Key Performance Area

Strategic impact

  • Works under supervision with the senior BI developer and BI manager

Budgets / Profitability

  • Effective use of time, equipment and resources

Differentiators for this specific role

  • Develop simple models and support data models for BI reporting
  • Development, administration and management of developed ETL solutions
  • Client support management for AFO access and SAP BW access and MS BI solutions
  • Assist in the delivery of business information from SAP and other application data sources in Africa to manage and administer BI environment guided by more senior staff
  • Testing of development calls
  • Build new BI solutions including data warehouses, cubes and dashboards across Africa
  • Implement enhancements cost effectively and within required due date
  • Be able to add value to existing BI solutions and pick up shortfalls and how to resolve them
  • Interact with other team members to learn and gain knowledge

Monitoring of data loads and process chains

  • Assisting the Senior Developer to monitoring loads each morning and evening the BI data loads and business process chains to ensure that there are no errors
  • Review of error logs to ensure successful loads and resolution of issues
  • Rectify and work with senior developer to resolve issues
  • Monitor scheduled batch jobs
  • Monitor BI data loads
  • Monitor MS data loads and error logs

Manage Testing

  • Testing of all developed programs in QA (Quality) before moving to Production
  • Perform User Acceptance testing
  • Resolve UAT queries with senior developer/manager
  • Perform adhoc detailed testing – SAP /windows upgrades and other technology or SAP enhancement packs
  • Develop test scripts
  • Sign off test results
  • Conducting Integration testing with other Modules and platforms
  • Management of MS Power BI testing with business users
  • Ensuring integration testing of data from various sources

Data Quality and Governance Facilitation and reconciliation reports

  • Conducting adhoc data quality audits on specific areas
  • Review daily reconciliation reports to ensure that there are no issues
  • Notification of issues to the ERP reporting manager
  • Working with the SAP functional teams to understand additional requirements to assist in data quality audits
  • Review of error logs and recommendations

 

Technical Configuration and Development of the BI Solution

  • Work with the senior developer on development of new requirements
  • Documentation of requirements into technical specifications for new developments
  • Designing data solutions to satisfy defined business requirements
  • Identifying the data in the source environment
  • Working on tasks on the SAP BW Task List
  • Working on Tasks on the MS BI task list
  • Performing changes to existing MS BI development
  • Enhance queries and models as required by the business and defined by the senior developer
  • Define authorization profiles and access
  • Understanding the Microsoft landscape and models
  • Providing level 1 support to clients and escalations to senior developer
  • Support MS Data warehouse and Reporting solutions

Technical competencies

Technical

  • Basic working knowledge of MS BI models (SSAS), ETL (SSIS) Reporting (Power BI, SSRS, AFO and SAC) and background processes
  • Ability to document functional specifications
  • Ability to document technical design specifications
  • Ability to develop generic extractors and create custom cubes and deltas
  • Fundamental Knowledge of MS Power BI 
  • Must understand how to translate business requirements and then create models and dashboards.
  • Work experience should include resolving calls
  • Understanding of SSIS (Microsoft Integration Services) and SSRS (Microsoft Reporting Services) and PowerBI
  • SAC – Reporting – Basic understanding and included in IDLP
  • SAC – Budgeting & Forecasting  and included in IDLP

Behavioural

  • Good communication skills, both written and verbal
  • Good interpersonal skills
  • Networking and relationship building skills
  • Desire to develop self and others
  • Strong client delivery focus
  • Adaptable, managing change and ambiguity with ease
  • Focus on quality and risk
  • Problem solving ability
  • Good business acumen

 

 

 

 

Qualifications

Minimum Qualifications

  • National Diploma in relevant function
  • IT Courses completed – basic IT Fundamentals courses for SQL  and /or IT support
  • Client service function

Desired Qualifications

  • Involved in SAP project implementations in the role of developer.
  • Understanding of SQL and basic reporting, ETL and modelling principles
  • Microsoft SSIS and Reporting Services working knowledge

Minimum Experience

  • 2 years working experience within an IT organization

Desired Experience

  • 4 years working experience within an IT organization
  • Experience with Microsoft SSRS, SSIS, SSAS, TSQL and Power BI
  • Basic understanding of SQL Scripting
  • Basic understanding of SAP BW technologies –monitoring of process chains and

 

Additional Information

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities

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