About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 220,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

In South Africa, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

About the Division

Our Assurance services go beyond merely meeting statutory requirements. We help our clients perform better and achieve their business objectives. We listen to their needs, think about the business implications and tailor our approach accordingly. In today's changing global economy, businesses need trusted advisors. Because Assurance professionals at Deloitte take the time to understand our clients' business as well as the industries in which they operate, we can help them identify major risks and opportunities over and above performance of the traditional financial reporting function. Our services include:

• Audit
• Accounting and Auditing
• Financial Institutions Services Team
• Capital Markets Team
• Actuarial & Insurance Solutions

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

Main Purpose of Job

To support service / business area leadership in the implementation of strategic plan through the effective management of team/s.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Managers across our organization:

• Develop high-performing people and teams through challenging and meaningful opportunities

• Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders

• Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

• Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction

Key Competencies required:

Key Performance areas 

1. Strategic Impact

• Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise
• Implements the strategy within area of responsibility by conforming to plans set by leadership in all engagements / projects including:
  • Revenue targets
  • Talent management
  • Communication to teams
  • Tracking of plans in engagements / projects 
• Actively identifies sales opportunities in broader market
• Contributes to preparation of proposals/tenders and presentations
• Participates in sales presentations and client negotiation teams for new and retained business
• Grows market network with key players and builds long-term relationships
• Builds relationships across Deloitte  service lines for cross-selling opportunities and combined engagement pursuits
• Identifies innovative solutions on projects / engagements to enhance / renew service offerings to client
• Drives own client portfolio and profitable book of business (depending on SL/BU)

1. Client Impact: External / Internal

• Maintains high level oversight of  client engagements / projects
• Forms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projects
• Develops productive, credible and trusting relationships with key players and their teams during assignments / projects
• Builds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own area
• Establishes and maintains strong  relationships with external business leaders across industries
• Contributes to thought leadership and shares knowledge and expertise with clients, colleagues and teams

2. Operational Effectiveness

• Communicates detail of SLA’s to teams and maintains high level monitoring of adherence by all parties
• Manages engagement/project risk through supervision of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality
• Leads / manages complex client engagements and maintains high level oversight of all engagements / projects within sphere of responsibility
• Meets regularly with clients and teams to understand issues, anticipate needs and address these
• Consistently drives improvement on deliverables through effective leadership
• Keeps SL/BU leadership updated on status of all assignments
• Communicates need for any changes in engagement / project plan to relevant leadership and obtains agreement for relevant  amendments
• Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
• Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development

3. Development/Growth of Team

• Mentors and develops team members and counselees on an ongoing basis
• Empowers managers through appropriate delegation of work
• Develops close working relationships with key talent
• Maintains dynamic succession plans for every critical resource, depending on the profile / need expertise
• Maintains own development and knowledge in specialised area and business

• Demonstrates commitment to transformation agenda of the firm

• Provides consistent recognition and encouragement to teams and leads by example

4. Budgets / Profitability

• Resources engagement teams with  suitable talent, balancing correct levels and numbers and recruiting as necessary
• Manages margins effectively through accurate budgeting,  pricing and profitability management on engagements
• Monitors that time and expenses to engagements are recorded and submitted weekly
• Oversees WIP on projects / engagements and ensures billings are timeously done and collections followed up
• (May) negotiate pricing for engagements to ensure profitability whilst maintaining client interests

What you’ll do / Specialized Competencies

• Stakeholder focus

• Leverages a deep understanding of audit and risk advisory services and stakeholder needs to deliver high quality engagements

• Become an expert in risk assessments and audit responses

• Audit professionals are required to obtain an understanding of the entity and its environment, including the entity’s internal control. This is a continuous dynamic process of gathering, updating and analysing information throughout the audit.

• Audit professionals are also required to have knowledge of relevant accounting standards applicable to the entity.

• Auditors are required to perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.

• Integrate engagement teams and manage referred work.

• Involving internal specialists early and often in audits leads to cohesive, well integrated engagement teams. As auditors we have a responsibility to understand the scope of work performed by the experts and specialists, supervise their procedures, review their working papers and understand the conclusions that they reach.

• Supervision, communication and review in relation to the work performed by component auditors are important activities to determine appropriate identification and response to assessed risks of material misstatement to the group financial statements and, more broadly, adherence to the DTTL Audit Approach Manual.

• Make appropriate use of tools, guidance and methodology.

• Delivery of high quality audits via a number of enablers.

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Leadership / Behavioural Capabilities

• Living our Purpose - Fosters broad commitment to our purpose and values; inspires peers and teams to make an impact that matters

• Competitive Edge - Anticipates market and competitor trends to develop and deliver bold and innovative solutions that differentiate Deloitte with clients

• Influence - Builds long-term, trust-based relationships with senior stakeholders and influencers, and uses highly developed influencing skills to drive impact, often in complex situations

• Performance drive - Builds a high performance culture by cultivating individual and team strengths; drives outstanding client service, often through large cross-business and/or cross-border teams

• Strategic direction - Sets & communicates strategic direction, excites people around the vision and goals and aligns diverse, cross-functional and cross-border teams to achieve success

• Talent development - Manages the development of a strong pipeline of talent for current/ future success; owns and drives a talent experience that differentiates Deloitte

• Inspirational Leadership - Leads from the front, acting as an exemplary role model for leaders at all levels; promotes a strong sense of loyalty and followership and energizes others to act

Technical Competencies

• Expert in field with sound industry and business knowledge

• Sales and negotiation skills

• Proven ability to manage and execute projects

• Experience in drafting and presenting client proposals

• Excellent report writing skills

• Good financial knowledge

• Sound business acumen

Qualifications & Experience required 

• Minimum Qualifications - Registered CA

• Minimum 7 years working experience

• Desired - 5 years in a client facing role, 3 of these in a management role