Internal Client Services - Talent & Transformation - HR Senior Consultant (Pipeline)
- Full-time
- Service Line: Internal Client Services
Company Description
Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in:
- Human resources
- Information technology
- Marketing and Communications
- Financial support services, and much more.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong
Job Description
Main Purpose of Job
Plan, implement and evaluate HR initiatives that support the Business Unit in achieving its strategic objectives.
Implement HR policies & procedures (standardisation & governance).
Develop an advisory relationship with the Business Unit.
Implement change management principles in support of organisational change which impacts our people.
Qualifications & Experience
Required
Degree
5 years’ working experience within the relevant function
Preferred
Postgraduate qualification (relevant to Service Area / Business Management, etc.)
2 years at Consultant level within the function
Key Performance Areas:
Strategic Impact
Supports leadership in the delivery of services to clients in line with the defined strategic objectives:
→ Provides support to management in the implementation of change initiatives
→ Works with team to complete work by set deadlines advising manager of any issues prior to deadlines
Develops relationships with peer group at client to understand their business
Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client
Budgets / Profitability
- Effective use of time, equipment and resources
Differentiators for this specific role
Supports leadership and business with strategic staffing, including manpower planning, talent inventory, and succession planning.
Ensuring that the performance management process is understood by all the business and that KPC’s align to the business strategy.
Ensuring that all roles within the Business Unit have role descriptions and that they have been graded.
Working with Reward specialist to recommend salary bands
Communicating the reward strategy to the BU and employees
Ensuring that relevant processes are in place to guarantee data integrity and that HR admin is completed in accordance with defined standards
Advising business on misconduct, incapacity and operational requirement issues in accordance with legislation and firm policy & procedures; and facilitating the resolution of issues that arise without setting a dangerous precedent or exposing the firm to undue risk
Displays self-awareness and insight into areas of strength and development; and works with team leader and coach to construct suitable development plan for implementation
Participate in and contributes to firm-wide T&T projects with a view to assist in the design of processes, best practices, etc.
Key Competencies required / Talent Standards Capabilities:
Leadership Capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Professional Capabilities
Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity
Technical Competencies
Technical expert in specific functional area
Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
Experience in drafting and delivering presentations
Good report writing skills
Sound financial knowledge and understanding
Behavioural Competencies
Excellent communication skills, both written and verbal
Good interpersonal and relationship building skills
Mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Adaptable, managing change and ambiguity with ease
Focus on quality and risk
Problem solving ability
Good business acumen
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.