Internal Client Services - Talent & Transformation - HR Manager - RA

  • Full-time

Company Description

Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.  

About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Marketing and Communications 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong

Job Description

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

Work with the Talent Partner/Director to shape the Talent Strategy for the service line by providing input and insight into Talent initiatives/priorities based on business strategy (including Africa) ensure that relevant programmes and initiatives are in place/developed and rolled out.

To ensure that the T&T Team delivers an integrated and seamless service which is aligned with the service line business strategy.

Key Performance Areas:

Strategic Impact

·      Contributes to input on strategy for Service Area based on area of expertise

·      Leads implementation of strategy plans agreed by leadership of own Service Area and client Service Area/s including:

→ Development of content for identified change initiatives and drive implementation of these

→ Setting of implementation plans with team/s including timelines, actions and measures for success

→ Delegation to skilled subordinates to deliver

→ Defined communication process to leadership and team members

→ Timely and detailed reporting on status of implementation to leadership

·     Provides significant support to leadership in communication and implementation of the Firm's strategic objectives

·     Understands the EXCO mandate to Service Area and communicates this clearly to team/s

·     Builds strong professional relationships across delegated service line/s to understand business needs in area of responsibility

·    Establishes and maintains external business relationships within area of expertise to collaborate on, understand and share best practice

·    Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise

Budgets / Profitability

·       Provides annual budget input for area of responsibility for approval and integration into Service Area budget

·       Manages costs for designated area and ensures time and expenses are submitted weekly

Differentiators for this specific role

·       Direct an integrated and seamless delivery of Talent-related solutions and services related to the employee life cycle (HR generalists, Talent Acquisition, Learning, Mobility, Transformation, Performance Management, and Talent Reporting etc.)

Key Competencies required / Talent Standards Capabilities:

Leadership Capabilities

Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values

Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement

Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact

Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders

Strategic direction - Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives

Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams

Inspirational leadership  - Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others

Technical Competencies

·       Expert in field with excellent industry and business knowledge

·       Demonstrated leadership skills

·       Ability to interpret, communicate and implement strategy

·       Demonstrated execution of complex projects within timeframes and cost

·       Experienced in development and delivery of professional presentations

·       Excellent report writing skills

·       Solid financial knowledge

Behavioural Competencies

·       Exceptional communication skills, both written and verbal

·       Strong interpersonal and relationship building skills

·       Excellent mentorship and coaching ability with desire to develop self and others

·       Strong client delivery focus

·       Highly adaptable, managing change and ambiguity with ease

·       Focus on quality and risk

·       Excellent problem solving ability

·       Exceptional business acumen

Qualifications

Qualifications & Experience

Required

Honours Degree
10+ years’  experience within relevant function

Preferred

Postgraduate qualification (relevant to Service Area / Business Management, etc.)
3 years at manager level
Academic & extensive, deep knowledge of the full function HR Value Chain, with an ability to apply knowledge to resolve the most complex business issues

Additional Information

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

Privacy Policy