Internal Client Services- Talent & Transformation - HR Senior Manager - Consulting
- Full-time
Company Description
Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in:
- Human resources
- Information technology
- Marketing and Communications
- Financial support services, and much more.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong
Job Description
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Main Purpose of Job
Work with the Talent Partner/Director to shape the Talent Strategy for the service line by providing input and insight into Talent initiatives/priorities based on business strategy (including Africa) ensure that relevant programmes and initiatives are in place/developed and rolled out.
To ensure that the T&T Team delivers an integrated and seamless service which is aligned with the service line business strategy.
Qualifications & Experience
Required
Honours Degree
10+ years’ experience within relevant function
Preferred
Postgraduate qualification (relevant to Service Area / Business Management, etc.)
3 years at manager level
Academic & extensive, deep knowledge of the full function HR Value Chain, with an ability to apply knowledge to resolve the most complex business issues
Key Performance Areas:
Strategic Impact
Contributes to input on strategy for Service Area based on area of expertise
Leads implementation of strategy plans agreed by leadership of own Service Area and client Service Area/s including:
→ Development of content for identified change initiatives and drive implementation of these
→ Setting of implementation plans with team/s including timelines, actions and measures for success
→ Delegation to skilled subordinates to deliver
→ Defined communication process to leadership and team members
→ Timely and detailed reporting on status of implementation to leadership
Provides significant support to leadership in communication and implementation of the Firm's strategic objectives
Understands the EXCO mandate to Service Area and communicates this clearly to team/s
Builds strong professional relationships across delegated service line/s to understand business needs in area of responsibility
Establishes and maintains external business relationships within area of expertise to collaborate on, understand and share best practice
Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise
Budgets / Profitability
Provides annual budget input for area of responsibility for approval and integration into Service Area budget
Manages costs for designated area and ensures time and expenses are submitted weekly
Differentiators for this specific role
- Direct an integrated and seamless delivery of Talent-related solutions and services related to the employee life cycle (HR generalists, Talent Acquisition, Learning, Mobility, Transformation, Performance Management, and Talent Reporting etc.)
Key Competencies required / Talent Standards Capabilities:
Leadership Capabilities
Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values
Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact
Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders
Strategic direction - Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives
Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams
Inspirational leadership - Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others
Technical Competencies
Expert in field with excellent industry and business knowledge
Demonstrated leadership skills
Ability to interpret, communicate and implement strategy
Demonstrated execution of complex projects within timeframes and cost
Experienced in development and delivery of professional presentations
Excellent report writing skills
Solid financial knowledge
Behavioural Competencies
Exceptional communication skills, both written and verbal
Strong interpersonal and relationship building skills
Excellent mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Highly adaptable, managing change and ambiguity with ease
Focus on quality and risk
Excellent problem solving ability
- Exceptional business acumen
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.