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About Deloitte Tax & Legal 

We have a team of approximately 280 professional staff members across South Africa comprised of qualified charted accountants and lawyers who offer specialist insight across many industries.   Deloitte Tax professionals keep current on the latest changes that impact clients' business tax strategy, enabling clients to focus on business objectives while we address the tax requirements.   Deloitte Legal, amongst the largest legal and regulatory service providers in Africa, assists clients operating in increasingly complex legal, regulatory and digital environments through a multidisciplinary approach, combining integrated legal and commercial expertise. 

Main Purpose of Job

This is a client-facing role that requires high competence in Global Trade Advisory and Customs technical and relationship management. KPIs will include presenting and conducting Global Trade Technology demos internally and externally, management of client and vendor relationships, and on-site business analysis, implementation and maintenance tasks.

Qualifications & Experience required

Required

• Bachelor’s degree (BSc or similar qualification)

• 5 years’ experience working in Customs and Trade

• Strong interest in Global Trade Technology

   

Preferred

• BA/BSc Honours (Customs related qualification or Computer Science, Mathematics or Engineering)

• 3 years in a client facing role

• Experience in Project Management is beneficial

• Experience working on GTA and Customs Technology projects

   

  Specialized Technical Capabilities

• Attend client meetings to assess business requirements

• Provide Customs support for system implementations and related projects

• Manage the GTA technology pipeline and marketing

• Develop synergies between GTA and GTA Technology disciplines and offerings

• Support at client and conference meetings / workshops

• Attend / subscribe to technical sessions and meetings with SARS (and other relevant bodies / institutions)

• Keep up-to-date with the latest Customs/GTA technology trends and changes at the authorities (including global trends and developments)

• Identify opportunities within the local and global network (liaise with our Global teams to identify and drive targets and technology opportunities)

• Arrange demos and walkthroughs (internal and client)

• Articulate how technology enables business processes and is able to communicate its value clearly to clients

• Can speak comfortably about technology tools with clients

• Articulate how technology enables business processes and is able to communicate its value clearly to clients

• Consult with non-GTA specialists on non-GTA offerings when multi-disciplinary issues and selling opportunities are identified

• Assist with Excise technical work

• Prepare business requirements specifications

• Conduct demos for GTA technology offerings internally and at clients

• Assist development team with Customs and Excise related queries

• Prepare proposals and supporting materials

• Participate in client workshops and scoping meetings

• Solve for client GTA issues / optimizations with technology solutions

• Provide GTA technical support to projects

• Manage system implementation projects

Behavioural Capabilities

• Excellent communication skills, both written and verbal

• Excellent problem solving and analytical skills

• Understanding of information technology and business concepts

• Interpersonal and relationship building skills

• Desire to develop self

• Client delivery focus

• Adaptable

• Focus on quality

• Problem solving ability

   

Core Professional Technical Capabilities

• Delivery excellence - Develops a network of internal and external contacts within the organization to facilitate sharing/retrieving of information; encourages others to make organizational knowledge more productive

• Analytical Thinking and Problem Solving - Effectively organizes and presents complex issues, results, and recommendations to project team and clients

• Technology Tools and Solutions – Spots emerging industry specific technology trends and recommends how clients can prepare for these changes

• Consultancy & Compliance - Helps clients mitigate risk, meet compliance obligations and statutory deadlines, and realize business goals by completing processes and identifying sustainable planning opportunities

• Compliance Planning - Displays knowledge of automated solutions supporting customs and global trade compliance. Uses relevant automated solutions

Leadership Capabilities

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

• Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

• Strategic Direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

• Talent Development - Develops high-performing people and teams through challenging and meaningful opportunities

   

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.