Acturial and Insurance Solutions Manager/Senior Manager

  • Full-time

Company Description

About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 220,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

In South Africa, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives. 

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide. 

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

 

 

Job Description

Key Performance areas

Strategic Impact

  • Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
  • Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
  • Seeks to identify additional sales opportunities in client business
  • Assists in the preparation of proposals/tenders and presentations on request
  • Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
  • Develops market network in business and builds relationships that generate leads
  • Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for cross-selling
  • Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client

 Client Impact: External / Internal

  • Manages day-to-day deliverables of team on   client engagements / projects
  • Proactively identifies client service and technical issues and implements resolutions to address these
  • Develops productive working relationships with client teams
  • Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
  • Establishes and maintains good working relationships with external clients across industries
  • Participates in thought leadership process and shares functional and industry knowledge and expertise with clients, colleagues and teams

 Operational Effectiveness

  • Leads delivery of team based on the SLA and identifies and addresses any areas of concern in outputs
  • Manages engagement/project risk to ensure that the firm’s risk policies as well as risk to client confidentiality is aligned at all times
  • Consistently reviews and analyses standard and quality of team deliverables and implements changes as necessary
  • Meets regularly with client and client teams to understand issues, anticipate needs and address these
  • Keeps Senior Manager updated on status of engagement 
  • Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
  • Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
  • Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development

 Development/Growth of Team

  • Shares expertise and knowledge with team members and counselees on an ongoing basis
  • Develops good working relationships with key talent in team
  • Monitors resource requirements for engagement and communicates to Senior Manager the need for increase / decrease in team headcount
  • Maintains own development and knowledge in specialised area

 Budgets / Profitability

  • Manages engagement budget through accurate budgeting, cost control and profitability management
  • Monitors that time and expenses on engagement are accurately recorded and submitted weekly
  • Manages WIP on engagement and ensures billings are timeously done and collections followed up 

Qualifications

Main Purpose of Job 

To support leadership in delivery of services to / at client premises on delegated engagement / project.  

Minimum Qualifications      

  • Qualified Actuary

Minimum Experience           

  • Minimum 5-8 years working experience
  • Significant experience in Life Insurance
  • Some Prophet experience

 What you’ll do / Specialized Competencies

·         Workflow planning & management

·         Drafting reports and presenting results

·         Ability to market AIS products

·         Winning business- Ability to build and develop client relationships

·         Aptitude for developing and managing teams

·         Engagement management (relationship to invoicing)

·         ASSA participation

·         Participate in strategic focus area initiatives

·         SAM/Solvency II, IFRS 4 and embedded value experience

Additional Information

Leadership Capabilities

·  Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

· Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

· Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

·         Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

·         Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Technical and Professional Capabilities

·   Stakeholder Focus: Leverages a deep understanding of audit and risk advisory services and stakeholder needs to deliver high quality engagements

·  Become experts in risk assessments and audit responses: Takes an independent view and contributes heavily in developing and challenging the risk assessment and controls testing strategy and designing appropriate audit responses for risks

· Integrate engagement teams and manage referred work: Collaborates effectively across Deloitte functions to deliver a seamless audit that is responsive to stakeholder needs

· Make appropriate use of tools, guidance and methodology: Provides appropriate guidance to the audit team in relation to the application of tools, guidance and methodology in delivering the audit

·  Manage project plans to optimize engagements: Proactively manages the project plan through efficient use of resources and tracking delivery of assigned tasks, guiding team members’ prioritization

· Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs: Uses judgement and consults appropriately when dealing with complex matters, applying an appropriate level of professional skepticism

· Apply Ethical and Professional Standards: Understands their business security, ethical and compliance responsibilities, displaying best practice and actively encouraging appropriate behaviours of engagement teams

 

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