Internal Client Services - IT - Software Developer

  • 20 Woodlands Dr, Woodlands, Sandton, 2080, South Africa
  • Full-time

Company Description

About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.

 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

  • Human resources

  • Information technology

  • Marketing and Communications

  • Financial support services, and much more.

 

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

 

Job Description

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To work independently within area of expertise, giving guidance to staff in the business on issues relating to Software Development and Software Design, with minimal support from seniors.

Qualifications & Experience

Required
3 year B Degree in IT / Computer Science
MCSD certification
Experience with C#, ASP.NET, HTML, CSS, XML, .Net 3.5-4.5, JavaScript, JQuery and MVC

Preferred
Post graduate qualification / relevant Microsoft Specialist certification
3+ years within specific specialisation

Key Performance Areas:

Strategic Impact

  • Is a resource to management to deal with needs and queries relating to the area of expertise

  • Provides a specialist service within the business which impacts broader business / service area in delivery of strategy

Budgets and Profitability

  • Impacts profitability through timeous and consistent standard of delivery in area of responsibility

Differentiators for this specific role

  • Produces code that is of high quality and is in line with industry software development standards.

  • Delivers solutions within the agreed timelines.

  • Performing code review for all code that is checked into source control (TFS) before it is deployed to QA and production environment.

  • Provides guidance and technical leadership on the technologies to be used.

  • Prioritizing and resolving bugs on the production environment in a timely manner.

  • Ensures that security and Microsoft patches are up-to-date.

  • Ensures that the environment is stable with an availability of 98%.

  • Provide technical support to users of the applicable systems.

  • Translating of problem statements, business requirement and business processes into a solution on the applicable technological platform

  • Produces documentation for all solutions that is developed.

  • Performs thorough testing in each step of the SDLC (Black box testing, Unit testing, regression testing, integration testing, UAT testing)

  • Conduct thorough testing before and after deployments.

  • Conducts testing before and post-monthly maintenance or when ad-hoc patches are deployed.

  • Conducts JAD sessions with the business to advise, present and gathers business requirements for operational deployments

  • Mediate between application development and business user teams when issues arise during design, development and testing

  • Designs and architects solutions that are to be implemented in the environment

  • Preserving the confidentiality, integrity and availability of confidential information

Key Competencies required / Talent Standards Capabilities:

Leadership Capabilities

Living our Purpose – Builds own understanding of our purpose and values; explores opportunities for impact

Influence – Actively focuses on developing effective communication and relationship-building skills

Performance drive – Understands expectations and demonstrates personal accountability for keeping performance on track

Strategic direction – Understands how their daily work contributes to the priorities of the team and the business

Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

Technical Competencies

  • Fully competent in the technical area/s of expertise

  • Competent in MS Office suite as well as technology related to area of expertise

  • Strong research and analytical skill

  • Excellent communication skills, both written and verbal

  • Understands impact of role on broader team

  • Bachelor's degree in BSc Computer Science or Information Systems equivalent

  • Microsoft certification on C#, ASP.NET, HTML, CSS, XML, .Net 3.5-4.5, MVC, Web  Services

  • Microsoft certification on MS SQL Server 2012

  • Microsoft certification on MS CRM Dynamics

  • Microsoft certification on MS SharePoint 2010 or 2013

Behavioural Competencies

  • Delivery focused

  • Detail and quality focused

  • Excellent interpersonal skills

  • Proactive

  • Demonstrated agility and adaptability

  • Deadline driven

  • Sound judgement skills

  • Sound planning and organisational ability

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

 

 

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