Internal Clients Services - Independence - Manager

  • 20 Woodlands Dr, Woodlands, Sandton, 2080, South Africa
  • Full-time

Company Description

Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.  

About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Risk, Independence & Legal 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong

Job Description

What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job
To manage the team/s within sphere of responsibility in the effective delivery of services to the business. 

Qualifications & Experience

CA (SA) or B.Com Accounting or equivalent.
Knowledge of the applicable regulatory bodies (IFAC/SEC/PCAOB etc.) applicable to the audit environment would be an advantage.
Knowledge of relevant companies act requirements affecting audit environment (Section 90(2)).
Knowledge of risk and independence aspects affecting the audit environment would be an advantage.
Knowledge of relevant Deloitte Policy Manuals on Independence would be an advantage (if you are a Deloitte internal candidate).
Hands-on independence experience and a good understanding of independence in a professional services environment and the application of independence methodologies would be an advantage.
Quality management experience in a professional services environment.
Quality control monitoring experience in a professional audit services environment.
Project management experience - previous work experience in any of the following areas would be useful:

  • Business requirement specifications

  • System development

  • End-user testing

High computer literacy, with solid working experience in Microsoft Office (Outlook, Word, PowerPoint, Excel). Experience in the Microsoft Client Relationship Management (CRM) System would be an advantage.
Managing teams.

Key Performance Areas:
To succeed in this role, you must be a dynamic individual with highly developed interpersonal skills. In addition, you must possess the following:

  • A self-starter and willingness to work independently

  • Critical and Logical thinker - Analytical approach in evaluating different business scenarios/outcomes and resolve issues

  • A general curiosity and broad understanding of the world, and an interest in business affairs and human behaviour, to be able to understand where risk might come from and how it can be dealt with, and to learn from how others have dealt with it.

  • Lateral thinker capable of strategic and analytical thinking, with pragmatic approach to problem-solving and an ability to grasp abstract concepts/complex situations. 

  • Problem solving involving discernment in resolving outcome and independent follow through.

  • Excellent verbal and business communication skills. Willingness to interface with senior management and staff locally and globally.

  • Good sense of urgency/prioritization and know when to seek guidance

  • Reliable and punctual

  • Team player, able to meet deadlines and work under pressure

  • Accountability - take ownership

  • Good learner and able to apply the concepts taught in a consistent manner

  • Be proactive

  • Excellent inter-personal skills, including facilitation and presentation skills.

  • Mature attitude with the ability to apply sound judgement to matters

  • Project experience, to understand the dynamics of the project environment and the related issues.

  • Strong process-based mind-set and the ability to design and implement effective processes.

  • Strong personal attributes relating to discipline, meticulous attention to detail, assertiveness, change and getting things done.

  • Ability to work in a fast-paced, dynamic and results-driven environment, and an ability to work under pressure, coupled with strong conflict management and negotiation and influencing skills.

Overtime may be required

Differentiators for this specific role

Responsibilities may include any of the following functions or a combination:

Managing a team of Risk Analysts in applicable functions.

Global Independence Monitoring

  • Personal Independence monitoring though the Deloitte Global Independence Monitoring system (GIMS).

Personal Independence Inspection & Testing

  • Responsibility for conducting Independence Inspections on Leadership / Management employees within the firm.

  • Preparing quality feedback and reports with supporting schedules / documents.

Independence Declarations

  • Update, monitor and review of independence declarations.

  • Effective and efficient planning of annual independence process and adequately coordinating the roll out process firm wide and deliver good quality reports and timeously reporting


  • Conducting Independence consultations based on regulatory requirements i.e. IESBA, Companies Act., Deloitte Policy Manuals etc.

Employee Training & Learning

  • Update, develop and conduct independence learning for staff and new direct entry partners/directors and presentations to relevant parties and to ensure that learning programs are rolled out to partners/managers and staff.


  • Provide daily support, direction and supervision to the team of Risk Analysts/Assistant Managers.

  • Monthly reporting of relevant area, the team and their performance.

  • Conducting appraisals and KPC’s of junior professional staff periodically.

  • Policy drafting, reviewing and maintenance.

  • Undertaking various projects, ad-hoc projects & responsibilities as dictated by the DOI/Deputy DOI/Take-On and Conflicts Leader.

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

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