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About the Division

The value that Deloitte Risk Advisory Africa creates for organisations is synonymous with operational excellence. Our five business areas work in unison to provide integrated solutions unique to the organisational requirements of any business. 

Click here to read more about our Risk Advisory practice.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To provide an effective and efficient administrative and secretarial support service to directors and a team.

Leadership Capabilities

• Living our Purpose: Builds own understanding of our purpose and values; explores opportunities for impact
• Influence: Actively focuses on developing effective communication and relationship-building skills
• Performance drive: Understands expectations and demonstrates personal accountability for keeping performance on track
• Strategic direction: Understands how their daily work contributes to the priorities of the team and the business
•  Talent development: Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

 Technical Competencies:

• Competent in full suite of MS Office and any other programs relevant to role
• Good typing skills
• Competent in English communication, both written and verbal
• Numeracy skills
• Planning and organisational skills

Behavioural Competencies:

• Professional demeanour
• Displays some initiative
• Seeks guidance on priorities
• Flexible
• Good interpersonal skills
• Delivery focused

Key Performance areas:

Strategic Impact

• Deal with day-to-day matters on behalf of directors/senior managers/team to allow their focus to be on achievement of strategic objectives
• Make judgements that relate to common queries without reference to management

Client Impact: External / Internal

• Liaise with clients/external staff on behalf of superiors as directed
• Attend to client requests as directed by management
• Build a rapport with client staff/external providers

Operational Effectiveness

• Liaise with management regarding setting of meetings, prioritisation, etc.
• Diary management
• As directed, source documents/information required for meetings and maintain a record of these for reference
• Filter general information, queries, phone calls, emails, and refer on to relevant individuals where appropriate
• Respond to email/mail directly where possible and prepares correspondence for signature as needed
• Maintain confidentiality of work matters
• Liaise with internal staff and external providers on provision of required services on request i.e. IT, event management, marketing services, etc.
• Coordinate travel bookings and itineraries, both local and international
• Draft and format documents and presentations for review as directed by directors and team.

Development/Growth of Team

•  Remain updated on issues relating to the Service Area
• Focus on own development areas

Budgets / Profitability

• Plan travel, events, etc. within strict guidelines of business 
•  Draft accurate record of invoices/PR's/recons and submit these timeously
• Effectively use time, equipment and resources

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

Secretarial Diploma with 3 plus years’ experience in a secretarial role within a professional services or related environment.

Experience supporting multiple stakeholders and teams.