Consulting - Human Capital - Senior Manager

  • Full-time

Company Description

About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 220,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

 

In South Africa, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

 

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the workspace and we aim to encourage work/life balance, supporting them in all aspects of their lives.

 

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

 

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

 

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete.

 

Businesses are transforming in many ways: M&A, digital, introduction of new technologies, organisational restructuring, new leaders, and regulatory changes. New and practical insights, driven by data and analytics, are required to drive organisational and people-related business transformation.

 

We offer business-led, people-driven Human Capital solutions to organisation transformation and talent needs. We leverage research, analytics, and industry insights to help design and execute the HR, talent, leadership, organisation and change programs that enable business performance through people performance.

 

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long-term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

 

To find out more about our Human Capital business, click here.

Job Description

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

 

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

 

Main Purpose of Job

To support service / business area leadership in the implementation of strategic plan through the effective management of team/s. To promote our leadership capabilities, which are living our purpose, influence, performance drive, strategic direction and talent development.

 

 

Key Performance Area’s

 

  • Strategic Impact - Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise

  • Budgets / Profitability - Resources engagement teams with  suitable talent, balancing correct levels and numbers and recruiting as necessary

  • Eminence - Drives internal and external eminence

     

    Key Competencies required / Talent Standards Capabilities:

 

Leadership / Behavioural Capabilities

 

  • Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

  • Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

  • Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

  • Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

  • Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

 

Cross-Consulting Capabilities

 

  • Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience

  • Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices

  • Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment

  • Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations

  • Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients

  • Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery

  • Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients

 

Specialised Capabilities 

  • Mature Domain Expertise - Ability to apply deep, specialized expertise in a particular product/domain to solve complex business issues

  • Strategic Planning and Sustainability - Ability to apply a forward-looking perspective to set the client’s strategy and equip the HR function to sustain the strategy

  • Transformation Enablement - Ability to manage the execution of a multi-dimensional transformation program that delivers business outcomes and creates a strong qualification for Deloitte

 

Service Line (OT&T) Capabilities 

  • Fosters Innovation - Ability to leverage expertise in an offering and sector to generate innovative solutions for clients and continually differentiate our offerings

  • Sets the Transformation Agenda - Ability to set the transformation agenda by working with business leaders to address the human factors affecting their organization’s ability to reach its transformation objectives

 

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

Qualifications

Qualifications & Experience required

Required

  • Bachelor’s Degree

  • 7 years’ working experience

  • Demonstrated experience in Human Capital as a service offering to clients

 

Preferred

  • Postgraduate qualification (relevant to Service Area / Business Management, etc.)

  • 7 years’ working experience

  • 5 years in a client facing role

  • 3 years in a leadership position

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