Consulting - Managed Services - SuccessFactors Consultant
- Full-time
- Service Line: Consulting
Company Description
Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.
About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.
Our Technology professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.
Click here to read more about Deloitte Consulting.
Job Description
Key Performance areas
Strategic Impact
Under guidance, supports the Engagement team in delivery to client in area of competency
Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
Identifies opportunities for follow-on work and advise management
Assists in preparation of client presentations / discussion documentation
Builds business relationships with clients/ staff
Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client
Client Impact: External / Internal
Contributes to management decisions through pertinent analysis of client, company and industry
Communicates regularly with Engagement Manager and team members on status of own deliverables
Develops productive working relationships with clients and staff
Responds with urgency and accountability to client and team requests
Operational Effectiveness
Understands the context and impact of own role within engagement and conduct work accordingly
Informs engagement manager of emerging engagement change issues
Remains aware of risk in area of engagement in alignment with Deloitte policies
Consistently reviews and analyses accuracy and quality of own deliverables
Maintains clear communication channels with engagement team members on work status
Development/Growth of Team
Cultivates ability to give effective development feedback both upward and to peers
Maintains own development and knowledge in specialised area
Budgets / Profitability
Maintains quality of output and timeous delivery as per SLA
Differentiators for this specific role
Delivers valuable insights, from business case to blueprinting to go-live, based on previous implementation experience with the end-to-end project lifecycle
Applies understanding of domain capability integration with other Success Factors capabilities (e.g., Recruitment, Onboarding, Role Based Permissions) and their operating functions
Leads requirements gathering independently and performs gap analysis to uncover functionality that may require further configuration or an additional solution
Leadership / Behavioural Capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Cross-Consulting Capabilities
Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
Business-Technology Acumen - Ability to recognize technology as a business enabler
Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects
Service-Line Capability
Analysis and Integration of Success Factors Capabilities - Ability to analyze a client’s needs, utilize skills within a Success Factors Employee Central capability, contribute to designing an Success Factors Employee Central solution, understand the relationship between Success Factors Employee Central and SAP HCM and recognize integration points within Success Factors
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.
Our purpose
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.
Qualifications
Qualifications & Experience required
Required
Passed Success Factors EC Certification exam
Understanding of SAP HCM
Tertiary qualification in business, Engineering or Information Systems
Three years’ experience within the function
Preferred
Postgraduate qualification (relevant to Service Area / Business Management, etc.)
Experience in a client facing role
Key Competencies required:
Technical Competencies
Sound technical knowledge in Success Factors Employee Central Module, Foundation Objects,
and Role Based Permissions
Basic consulting skills
Experience in drafting of professional presentations and reports
Basic financial knowledge and understanding
Proficient in MS Office suite
Business acumen
Behavioural Competencies
Good communication skills, both written and verbal
Interpersonal and relationship building skills
Desire to develop self
Client delivery focus
Adaptable
Focus on quality
Problem solving ability