Consulting - Managed Services - SuccessFactors Consultant

  • Full-time
  • Service Line: Consulting

Company Description

Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.  

About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Our Technology professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Click here to read more about Deloitte Consulting. 

Job Description

Key Performance areas

Strategic Impact

  • Under guidance, supports the Engagement team in delivery to client in area of competency

  • Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables

  • Identifies opportunities for follow-on work and advise management

  • Assists in preparation of client presentations / discussion documentation

  • Builds business relationships with clients/ staff

  • Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling

  • Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client

    • Client Impact: External / Internal

  • Contributes to management decisions through pertinent analysis of client, company and industry

  • Communicates regularly with Engagement Manager and team members on status of own deliverables

  • Develops productive working relationships with clients and staff

  • Responds with urgency and accountability to client and team requests

               Operational Effectiveness

  • Understands the context and impact of own role within engagement and conduct work accordingly

  • Informs engagement manager of emerging engagement change issues

  • Remains aware of risk in area of engagement in alignment with Deloitte policies 

  • Consistently reviews and analyses accuracy and quality of own  deliverables

  • Maintains clear communication channels with engagement team members on work status

    Development/Growth of Team

  • Cultivates ability to give effective development feedback both upward and to peers

  • Maintains own development and knowledge in specialised area

            Budgets / Profitability

  • Maintains quality of output and timeous delivery as per SLA

            Differentiators for this specific role

  • Delivers valuable insights, from business case to blueprinting to go-live, based on previous implementation experience with the end-to-end project lifecycle

  • Applies understanding of domain capability integration with other Success Factors capabilities (e.g., Recruitment, Onboarding, Role Based Permissions) and their operating functions

  • Leads requirements gathering independently and performs gap analysis to uncover functionality that may require further configuration or an additional solution

Leadership / Behavioural Capabilities

  • Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life

  • Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

  • Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

  • Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

  • Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

  • Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience

  • Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices

  • Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems

  • Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations

  • Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients

  • Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools

  • Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients

  • Business-Technology Acumen - Ability to recognize technology as a business enabler

  • Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects

Service-Line Capability

  • Analysis and Integration of Success Factors Capabilities - Ability to analyze a client’s needs, utilize skills within a Success Factors Employee Central capability, contribute to designing an Success Factors Employee Central solution, understand the relationship between Success Factors Employee Central and SAP HCM and recognize integration points within Success Factors                         

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.

Qualifications

Qualifications & Experience required

Required

  • Passed Success Factors EC Certification exam

  • Understanding of SAP HCM

  • Tertiary qualification in business, Engineering or Information Systems

  • Three years’ experience within the function

Preferred

  • Postgraduate qualification (relevant to Service Area / Business Management, etc.)

  • Experience in a client facing role

Key Competencies required:

Technical Competencies

  • Sound technical knowledge in Success Factors Employee Central Module, Foundation Objects,

    and Role Based Permissions

  • Basic consulting skills

  • Experience in drafting of professional presentations and reports

  • Basic financial knowledge and understanding

  • Proficient in MS Office suite

  • Business acumen

Behavioural Competencies

  • Good communication skills, both written and verbal

  • Interpersonal and relationship building skills

  • Desire to develop self

  • Client delivery focus

  • Adaptable

  • Focus on quality

  • Problem solving ability

 

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