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About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Marketing and Communications 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong

Main Purpose of Job:

Managing outstanding account receivables, generally overdue for more than 30 days. Managing the receiving and allocation of inflows to debtors, outstanding invoices or prescription income. Dealing with client overpayments, payments made in error and duplicate payments.

Qualifications & Experience

Required

Matric plus Certificate in relevant function

1 year experience

Preferred

National Diploma or Degree in Finance

2 years’ experience

Key Competencies Required:

Strategic Impact

Completes standard related tasks that impact delivery of the broader team in relation to overall strategy of the service area

Budgets / Profitability

Effective use of time, equipment and resources

Differentiators for this specific role

Manages activities related to Debtor Management, including but not limited to:

•             Supports business with collection of debt where required

•             Loads invoices on client portal

•             Allocate outstanding inflows to debtors list

•             Supports business with adherence to collection policies & procedures where required

•             Establishes payment plans and maintaining schedules

•             Manage late payments and resolving client disputes

•             Notifies business with the latest client updates

•             Raises provisions if debt is greater than 120 days

•             Accordingly adjusts and release provisions

Receipting:

•             Allocate inflows to debtors list

•             Dispatches invoices to Deloitte interfirm and intercompany parties

•             Responds to client requests relating to company information

•             Produces statements (on client request)

Overpayment:

•             Requests bank details confirmation letter from client

•             Request for refunds and submit with supporting documents to supervisor for authorisation

Leadership / Behavioural Capabilities

Living our Purpose: Builds own understanding of our purpose and values; explores opportunities for impact

Talent development: Demonstrates commitment to personal learning and development; understands his/ her potential role as a brand ambassador

Performance drive: Understands expectations and demonstrates personal accountability for keeping performance on track

Influence: Focuses on developing effective communication and relationship-building skills

Strategic direction: Seeks to understand how their daily work contributes to the priorities of the team and Deloitte Global

Professional Capabilities:

Knows the business and industry: Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices

Manages to results: Takes responsibility for assigned areas and contributes to the successful realization of common goals

Manages and executes projects: Prepares and manages work plans to ensure efficient and timely completion of work

Solves problems: Identifies and solves problems objectively using analysis, experience and judgment

Manages quality and risk: Understands and applies quality assurance and risk management procedures in all areas of work performed

Manages change and ambiguity: Is adaptive and flexible in the face of change and ambiguity

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.