Consulting - Business Model Transformation- Manager

  • 2 Pencarrow, La Lucia Office Estate, Durban, KwaZulu Natal, za
  • Full-time

Company Description

Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.  


About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Our global network of Strategy & Operations professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today.

Click here to read more about Deloitte Consulting. 

Job Description

Main Purpose of Job

To support Senior Manager in delivery of services to / at client premises on delegated engagement / project

 Key Performance areas:

Strategic Impact

  • Tracks outputs against Service Level Agreement and reports to Senior
  • Seeks to identify additional sales opportunities in client business
  • Assists in the preparation of proposals/tenders and presentations on request
  • Develops market network in business and builds relationships that generate leads

Budgets / Profitability

  • Manages engagement budget through accurate budgeting, cost control and profitability management

  • Manages WIP on engagement and ensures billings are timeously done and collections followed up

Specialized Competencies

  • Understand the financial services value chain

  • Engage customer on all matters related to the end-to-end financial industry eco system

  • Knowledge of the customer industry

Cross-Consulting Capabilities

  • Delivery Excellence- Ability to plan and execute a project to deliver a superior client experience

  • Knows the Business and Sector – Ability to comprehend how the clients business works and keep up-to-date on industry/sector trends and leading practices

  • Analytical Thinking and Problem Solving – Ability to identify and solve problems objectively using analysis, experience and judgement

  • Entrepreneurship – Ability to identify and transform opportunities into solutions that drive business value for our clients

  • Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations

  • Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients

  • Global Mind-set - Ability to leverage cross-geography insights and practitioners to enhance client service delivery

  • Business Technology Acumen - Ability to articulate how

Service Line Capabilities

  • Operating Model Design and Delivery - Ability to help clients architect their future state operating model design to drive their strategy and make their target business model a reality

  • Sector-based Domain Expertise - Ability to develop deep situational expertise with the combination of sector and offering domain to make tailored recommendations that enable the client’s strategic agenda

  • Large-scale Transformation Integration - Ability to integrate across numerous transformation programs to deliver strategic client impact

Leadership capabilities

Living our purpose – Act as a role model, embracing and living our purpose and values, and recognizing others for, the impact they make

Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

Performance Drive -Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

Strategic Direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent Development - Develops high-performing people and teams through challenging and meaningful opportunities

Competitive Edge - Applies understanding of disruptive trends and competitor activity to recommend changes in line with leading practices

Inspirational Leadership - Leads by example and makes a strong positive impact through energizing others, valuing differences and contributions, and inspiring self-belief


Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.


Qualifications & Experience Required

  • Business Sciences

  • Business Administration (MBA or equivalent)

  • Finance

  • Economics (quantitative)

  • Statistics

  • Engineering

  • Law

  • Investment management

    Whilst not a strict requirement, a MBA is a definite advantage

    • 5- 8 years working experience in a consulting environment

    • Significant experience in strategy-led work


  • 3 years in a client facing role

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