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About the Division 

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people. Rewarding career opportunities are available in: 
- Human resources 
- Information technology 
- Marketing and Communications 
- Financial support services, and much more.   

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To support team in delivery of services to internal clients in relevant area of expertise and to administer, monitor, report and support on Deloitte internal and external applications.

Qualifications & Experience

Required

National Diploma in relevant function and studying towards an IT degree.

N+ Certification

MCSA (preferably Windows 2012 and higher)

1 years’ working experience with Windows server 2012.

1 years’ working experience with IIS 7/8 server administration.

1 years’ working experience with SQL 2012/2014.

2 years’ working experience supporting Deloitte Audit applications.

Preferred

3 year B Degree / 3 year Diploma in Information Technology OR Computer Science.

Net, ASP, IIS, SharePoint 2010/2013 administration, Web Skills (HTML, XML, ASP, etc.) or related certification an advantage

SQL Server 2012 certification or higher an advantage

MSCE (preferably Windows 2012 and higher)

3 years’ administration experience on Windows server 2012 and IIS 8.

3 years’ working experience supporting Deloitte Audit applications.

3 years’ working experience with SQL 2008/2012.

2 years’ working experience in development and web technology

Key Performance Areas:

Strategic Impact

• Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives

Budgets/Profitability

• Effective use of time, equipment and resources

Differentiators for this specific role

• Ensures that applications are always available and are current by following roadmaps and that the environment is stable with an availability of 98%

• Managing Change Control, Incident and problem & Application patch management

• Provide technical support to users of the applicable systems.

• Ensures Application testing is done while managing risk in area of responsibility.

• Documentation for all processes and tasks are done.

• Preserving the confidentiality, integrity and availability of confidential information

• Ensures that the environment is stable with an availability of 98%.

Key Competencies required / Talent Standards Capabilities:

Technical Competencies

• Knowledge supporting of Audit System/2 (AS/2)

• Deloitte Audit (EMS, Technical Library, Excel Analytics and DAD)

• Knowledge of SSL public certificates.

• Knowledge of Printer server applications

• AS/2 and Deloitte Audit products

• .Net, ASP, IIS, SharePoint 2010/2013

• Web technologies (HTML, XML, ASP.NET)

• Microsoft SQL Server 2012

• Microsoft Windows Server 2012

• Competent in MS Office suite as well as technology related to area of expertise

• Research and analytical skill

• Good communication skills, both written and verbal

• Understands the role of the technical area in business

• Basic financial knowledge and understanding

Behavioural Competencies

• Good communication skills, both written and verbal

• Interpersonal and relationship building skills

• Desire to develop self

• Client delivery focus

• Adaptable

• Focus on quality and awareness of risk

• Problem solving ability

• Displays business acumen

Leadership Capabilities

Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact

Talent development - Demonstrates commitment to personal learning and development; understands his/ her potential role as a brand ambassador

Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track

Influence - Focuses on developing effective communication and relationship-building skills

Strategic direction - Seeks to understand how their daily work contributes to the priorities of the team and Deloitte Global

Professional Capabilities

Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices

Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals

Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work

Solves problems - Identifies and solves problems objectively using analysis, experience and judgment

Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed

Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.