Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

As a Supply Excellence Operations Manager, you will be responsible for the operational metrics and supply status of all cities in Romania, reporting to the Head of Operations. The couriers are a key player in Glovo’s marketplace, and you will need to ensure the long-term sustainability of the fleet, as well as its daily performance.

THE JOURNEY

• Analyze daily and weekly operational metrics with a macro view for the long-term success of all cities in the country
• Optimise the courier earnings structure in 60+ cities on a daily, weekly and monthly basis
• Develop long and short term cost structure strategies in order to ensure the best UX to the customers
• Ensure Glovo is the number one app of choice among couriers
• Lead country wide projects to increase efficiency, reduce delivery time, keep under control costs and improve quality
• Lead analystics agenda of the operations team
• Understand, deep-dive and have complete awareness of the country’s supply situation at all times
• Get to know the fleet of the region, be hands-on and active part of the courier support initiatives
• Define and execute high-impact engagement and retention projects
• Make data-driven decisions to identify best practices and improve regional performance.

WHAT YOU WILL BRING TO THE RIDE

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and drive actions
• Significant experience in Operations, Supply Chain, Strategy Consulting, or equivalent high-impact environments
• Advanced stakeholder management and influencing skills
• Experience managing high-performing teams
• Strong organizational skills and delegation, ability to prioritize and multitask, work well under pressure, and handle multiple issues simultaneously in a dynamic environment.
• Endless curiosity: you meticulously wonder why problems exist, and can’t stop thinking about solutions
• Strong hands-on attitude
• Effective communication skills in English
• Advanced knowledge on Google Sheets, MS Excel  and SQL are strong pluses.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!