talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What you’ll be doing

● Design & execution

• Design engaging CRM assets (email banners, in-app messages) that reflect our brand identity and maintain consistency with copy, tone, and Style Guide standards.
• Translate strategic briefs into strong creative concepts, balancing storytelling and brand consistency.
• Ensure creative work adapts across channels and formats, maintaining a cohesive brand experience.
• Work within the parameters of the design system, collaborating with design system teams where needed.
• Conduct self-QA on assets to ensure consistency in alignment, resolution, and formatting.

●  Collaboration & communication

• Partner closely with copywriters to ensure copy and visuals work
• seamlessly together.
• Work cross-functionally with CRM, marketing, brand, and product teams to align on campaign needs.
• Present creative work confidently to stakeholders and respond constructively to feedback.
• Share in-progress work openly and contribute to design discussions, workshops, and collaborative sessions.

●  Growth & craft

• Stay on top of local design trends and adapt creative execution for different audiences.
• Explore new approaches and frameworks to visualize and communicate ideas.
• Take initiative to improve skills and build deeper expertise in specific creative areas (e.g., motion, illustration).

●  Strategic thinking

• Understand how design supports key business goals such as customer acquisition, retention, and engagement.
• Balance creative exploration with strategic intent, ensuring all assets drive measurable impact.
• Identify potential issues in creative execution early and proactively suggest solutions.
• Use audience insights and performance data to refine and optimize creative assets.

What we’re looking for

• Proven experience as a Graphic Designer (ideally 3–4 years) with a focus on digital/CRM assets.
• Strong portfolio showcasing email, app, or CRM-related design work.
• Solid understanding of design systems and ability to create within existing
• frameworks.
• Proficiency with industry-standard design tools, particularly Figma.
• Strong collaboration and communication skills; comfortable working cross-functionally with diverse teams.
• Ability to manage multiple projects, prioritize effectively, and deliver high-quality work under shifting priorities.
• Detail-oriented with a knack for ensuring clarity, hierarchy, and consistency across designs.

Nice to have

• Experience designing for consumer apps or subscription-based services.
• Familiarity with CRM platforms and email design best practices.
• Skills in motion graphics, illustration, or other specialist creative areas.
• Understanding of performance metrics and how creative drives business results.