foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Do your tech troubleshooting skills shine brighter than a smartphone screen? Our Tech Support team is looking for a motivated problem-solver who’s eager to grow and enjoys tackling challenges head-on. This is your chance to join foodora and make a real impact by delivering outstanding support! Ready to dive in? Apply today!

Your mission

• Provide support for internal IT systems, including troubleshooting endpoints (Windows/macOS), networks, and basic infrastructure.
• Oversee the deployment, management, and security of endpoint devices such as laptops and mobile phones.
• Support onboarding and offboarding processes by managing access controls and setting up necessary devices and systems.
• Perform IT procurement tasks, working with vendors to manage inventory and asset control.
• Assist in infrastructure support and escalate complex issues to the central IT teams for L3 support.
• Provide technical support for internal events, including virtual meetings and on-site setups.

We are looking for a true foodorian who thrives in a dynamic environment and embraces challenges head-on. To succeed in this role, you need to be service-minded and fearless, always ready to roll up your sleeves and find flexible solutions. A prestigeless attitude and the ability to adapt quickly are key, as you’ll be tackling a variety of tasks and providing top-notch support. If you’re solutions-oriented and eager to make a difference, we’d love to see you bring your energy and "can-do" attitude to our Tech Support team!

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following:

📞 Telephone interview - Let’s cover the basics!
🤝 First interview - Time to know each other a bit better!
💼 Case interview - Do your magic and show us your skills!
✔️ Reference- & background check - Final step before we’ll become colleagues.

Start date: Upon agreement