As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Role Summary:

As Logistics Performance Analyst, you will be responsible for developing a strong understanding of performance across our logistics function, and to develop and implement a repeatable process for monitoring and reporting it. The role will be focused on driving data driven decision making & delivering continuous improvement through strong analytical and interpersonal skills. You must have the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate, delegate and/or escalate.

What's on your plate?

●Help in optimizing our performance reporting structure and repeatable process
●Optimize our KPI dashboard with continuous flow of data
●Identify and highlight opportunities for performance improvement
●Develop reporting material in a succinct, visual manner.
●Support internal stakeholders with ad hoc strategic analysis and reports from multiple data sources.
●Get hands dirty with the data extraction from big data sources like SQL, Tableau and Big Query.
●Develop a deep familiarity of the source data and it’s generating systems through documentation, interacting with the engineering teams, and systematic data profiling.
●Contribute heavily to the design and maintenance of the data models that allow us to measure performance and comprehend performance drivers for different areas of business.
●Proposing enhancements to improve business experience.
●Contribute to improving our ways of work, our tooling, and our internal reporting structure.
●Providing support to other business functions when needed

What did we order?

●Minimum 3-5 years of work experience in a technical / data-driven environment is essentialpreferably within the tech logistics or ecommerce industry
●Excellent communication and presentation skills
●Excellent understanding of Data Warehousing and data modeling
●Excellent skills in SQL and Big Query
●In-depth understanding of data visualization platforms such as Tableau with the ability to design new dashboards and views based on business requirements.
●Familiarity and exposure of working alongside with the Product, Infrastructure, Data Science and engineering teams and similar projects
●Able to proactively analyze big data to discover trends, patterns, and actionable insights.
●Make it happen attitude, where results are ensured to be achieved regardless of the obstacles
●Flexibility to be available whenever a business need occurs