ABOUT FOODORA: foodora is a quick commerce and delivery company, present in seven countries in Europe - Austria, Czech, Denmark, Hungary, Finland, Norway and Sweden.  With the mission to deliver an amazing, fast and affordable experience, foodora aims to give customers more time to focus on what matters most to them, as well as growing along with their partners, riders and community along the way. foodora is part of Delivery Hero, a pioneer quick commerce company, building the next generation of e-commerce across its operations in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa.
For more information, please visit www.foodora.com

foodora is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Are you looking for an exciting role within logistics?

Supply Operations' top goal is to ensure that we meet our recruitment and staffing needs in all cities and zones, both in the form of couriers and equipment. This includes the entire onboarding journey from lead generation to active delivery and maintaining a robust and healthy fleet with reduced churn through engagement and well-being initiatives.

The position is responsible for setting appropriate targets and facilitating support and processes for the entire Supply team. The logistics department has an active and dynamic environment with many initiatives and great commitment. The department consists of Rider Support, Performance, Fleet Management, and Special Projects. In this position, you’ll work closely with the Support and Performance Teams

What you will be doing: 

• Overall ensure that all processes within Supply are efficient, up-to-date, and well-adapted for use
• Continuously optimize and improve our processes, routines, training material, and recruitment campaigns
• Lead and inspire the Supply Team
• Drive and manage our ever-growing community of riders
• Build forecasts and guarantee that we have a cost-effective use of recruitment budgets
• Build and implement routines to be followed by the team and department within recruitment and activation
• Manage our rider recruitment funnel and make sure foodora has a steady inflow of high-quality leads
• Manage the couriers' early lifecycle through smooth onboarding and effective reactivation and retention campaigns, valuable partnerships, and an effective loyalty program;

• A degree in business administration, management, economics, engineering, or equivalent areas
• Minimum 5 years of relevant experience with 2-3 years in high-growth start-ups or tech companies
• Good management skills, with a proven track record of leading and developing teams
• Exceptional communication and organizational skills, coupled with a self-learner mentality
• Advanced knowledge of SQL, Data Studio, and Tableau (BigQuery is also preferred)
• Fluent in English, both oral and written (Norwegian is a plus)
• Results-oriented and able to work in a fast-paced environment, with a strong focus on continuous improvement

With us, you can:

• Become part of a playful and energetic environment where we have fun together at work!
• Join the journey of one of Norway’s fastest-growing companies which is also part of Delivery Hero, one of the world’s largest online food delivery companies
• Work from a stylish and modern office in central Oslo
• Get staff benefits such as discounts on gym subscriptions, public transportation, and access to LinkedIn Learning
• Get a staff discount at foodora
   

Studies show that women and other minorities are less likely to apply for a job if they do not meet all of the qualifications. If you are interested in the role and meet most of the qualifications we seek, we encourage you to apply anyway!
 

Ready for this challenge?
Then we suggest you send us your CV and application! We will contact relevant candidates. If you have any questions, reach out to our Head of Logistics, Matheus Pappiani at [email protected].

Our recruitment process includes the following:
💻 First time interview with potential colleagues
💼 Case interview and personality test - Realistic tasks that give you a clue of what the job is like!
💌 Reference check - Almost there! 

Company Description
Foodora is one of Norway’s first and largest platform companies with over 200 administrative employees and over 4500 couriers. The Norwegian part of an international company was started by two people in 2015 and delivered food by bicycle in two blocks at Grünerløkka in Oslo. The entrepreneurial spirit resides in the walls of a technology company with strong growth. We provide delivery from restaurants, shops, and our own grocery chain to over 1.500.000 Norwegians in over 30 cities.