Believe in Better !

Deezer is a global music streaming service with over 53 millions of tracks and a leading presence in over 180 countries, with 14 million monthly active users.  

Behind the code and the pixels is our team of 500 music lovers, and we’re building something incredible together. Want in? If you’re looking for an adventure, not just a job, and you fancy seeing ideas come to life in a heartbeat, you’re in the right place.

We believe in better product, better speed and better people.

How about you? 

We are looking for an enthusiastic Junior CRM Specialist to join our London CRM team. Our ideal candidate will have a passion for CRM and marketing. This position will be responsible for the implementation of personalized, multichannel CRM campaigns, supporting the company’s strategic direction and objectives on a global scale.

The Junior CRM specialist reports to our Global CRM manager and also works closely with other teams across our London and Paris offices.

What you will do: 

- Working closely with the CRM Specialists, development and up keep of multi-channel CRM projects delivering highly personalised and innovative communications spanning emails, push notifications and in-app pushes.
- Creation of emails using HTML and CSS coding, candidates must show creativity when designing and developing templates.
- Day to day production management of multi-channel communications from the initial briefs to editorial and creative services, targeting and data selection, as well as deploying them to customers and reporting back to your manager, the team and other stakeholders
- Development and analysis of test and learn strategy to optimise communications effectiveness; feeding all insights gained from regular reporting back to create a continuous process of testing and refinement
- Liaise with cross functional teams to highlight areas of improvement in the process and apply fixes/efficiencies wherever possible
- Contribute to the global CRM strategy with the other members of the team and its manager

What we are looking for: 
- HTML and CSS skills advantageous
- Passion to learn and progress in CRM marketing
- Quality, accuracy and attention to detail are critical
- Ability to work independently or as part of a team to ensure the job gets done. 
- Experience of CRM/loyalty techniques beneficial 
- Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues, suppliers and others at all levels 
- Able to effectively prioritize workload, set up systems to organize and manage administrative work

Press play on your next adventure! Music uplifts, it makes us get up and dance, it adds color to life. Here at Deezer, it fuels everything we do. Want in? If you’re looking for an adventure, not just a job, and you fancy seeing ideas come to life in a heartbeat, you're in the right place. Behind the code and the pixels is the team. From all over the world, with diverse talents and skills, we're building something incredible – together!

If you feel like this is the right opportunity for you, press play!
We are an equal opportunity employer.