Marketing Account Manager

  • Full-time

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

We are on the hunt for a skilled and experienced Marketing Account Manager who excels in website development to join our dynamic digital group. In this role, you'll play a key part in making sure our client's projects succeed from start to finish. You'll be a master at moving smoothly through the fast, thrilling world of website development and digital marketing, with a special focus on the fitness industry. As the digital world keeps changing, you need to stay on top of new trends and use this deep knowledge to help our clients.

To succeed in this role, project management skills are crucial. The right candidate will go beyond expectations in leading website development, attention to detail, and solving challenges. 

Qualifications

  • Highly effective website project management and organization skills, specifically exceptional time management, and analytical skills, specifically for creative projects
  • Proficiency in marketing systems and reporting, including marketing automation, testing, and CRM tools.
  • Knowledge of paid marketing, organic SEO, and technical SEO best practices in order to accomplish clients’ digital marketing and business objectives.
  • Demonstrated ability to identify complex problems and information to develop and evaluate options and implement solutions 
  • Ability to handle stressful situations or dissatisfied customers
  • Excellent problem-solving skills and the ability to think on your feet during client presentations or internal meetings.
  • Confidently train and teach others how to use WordPress, Google Analytics, and other Marketing tools
  • Confidently lead external (client) and internal meetings in person and virtually
  • Bachelor’s degree OR equivalent relevant agency experience, with a strong preference for continuous learning in the digital space.
  • Working knowledge of WordPress and API plug-ins, Google Analytics, and Microsoft Office Suite
  • Experienced in project management, website UX/UI design, and content management
  • Experienced in Technical SEO during website development

In your day-to-day you will:

  • Lead WordPress projects from initiation to completion, ensuring timely delivery and client satisfaction.
  • Coordinate with internal and external teams of designers, developers, and other stakeholders to execute the project effectively.
  • Effectively nurture and build client rapport, serving as a consultant to all assigned customers that provides direction towards client goals
  • Utilize your expertise in website design and development, to collaborate with teams to create visually appealing, user-friendly, and mobile-responsive websites that align with clients' branding and marketing goals.
  • Coordinate with any project leads, Search Engine Optimization (SEO), Content, and Analytics teams to ensure successful project management Identify upsell & cross-sell opportunities for additional services and offerings to maximize revenue.
  • Address client concerns, resolve issues, and provide customer service to drive customer delight and increased retention
  • Monitor time tracking and Statement of Work (SOW) balances.
  • Work with partner firms to deliver on client contracts and facilitate communication.
  • Utilize paid marketing knowledge – specifically for Facebook and Google Search - to collaborate with teams to optimize ad performance for lead generation and conversions. Provide detailed reporting on campaigns to clients.
  • Contribute to the organic website traffic and search engine rankings for clients using technical SEO best practices

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full time team members. Some of our favorites include: 

🏝  Flexible paid time off 

⚕️ Affordable health, dental, and vision insurance options

💪  Monthly fitness reimbursement

🤑  401(k) matching

🍼  New-Parent Paid Leave

🏖 1-month paid sabbatical every 5 years

👖  Casual work environments

🏡  Remote work

All your information will be kept confidential according to EEO guidelines.

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