As the Technical Product Manager, API you are responsible for ensuring the commercial success of the API and associated Platform Services. You are accountable for ensuring our APIs and Platform Services meet the needs of our customers and partners. This includes discovering and defining requirements through to product delivery and launch. In this position, you will also fulfill the Product Owner role on the Agile Product Team.

As a key member of the Product Management Team, you are a critical individual contributor, leading key activities from market research through product launch and ongoing partner and sales channel support.

We'll also want you to...

• Be a trusted subject matter expert in the market. You must understand, in-depth, the target market and user base, and use this knowledge to guide product decisions.
• Spend appropriate time speaking with developers to understand their needs around the API
• Collaborate with the Partnerships Team and 3rd-party partners to ensure the API meets the needs of these critical stakeholders
• Interact with internal stakeholder including product management, technical support, and sales teams
• Consume secondary research from multiple industry sources
• Assist in defining product pricing models, determining optimal pricing for each target segment.
• Aggregate customer requests, partner requests, and general market needs, and translate them into product requirements. Know when to deliver the exact thing that is requested and when there's a better, but less obvious path.
• Create detailed product specifications to illustrate product functionality including business rules, flows and use cases. Help to develop SDK documentation.
• Clearly frame the most impactful market products for our products to solve and quantify the value of solving these problems for our target customers.
• Assist individual customers and partners in consuming our API – translating gaps to our development team and translating API functionality to customers and partners.
• Assist in the creation and presentation of the product roadmap, clearly articulating the product vision, strategy, and go-to-market plans and ensuring these are consistently updated to reflect changing market conditions.
• Author and prioritize User Stories in the Product Backlog to ensure a constant flow of value to market through the Agile Product Team.
• Participate in Team Planning meetings and make yourself available to answer questions, provide feedback, clarification, and guidance during the execution of each Development Sprint.
• Write reference applications to demonstrate the use of the API. Perform demonstrations for internal stakeholders and key customer opportunities.
• Conduct and manage customer feedback sessions.
• Review and accept or reject completed work from the development team.
• Act as stakeholder manager across all of the Daxko Brands including Product Marketing, Technical Support, Sales, and Operations. This includes effective communication of product updates both in regular demonstrations of new functionality as well as written and spoken communications as necessary to ensure successful adoption of the product.
• Engage with stakeholders as required to ensure that all relevant inputs to the Product Backlog have been collected and prioritized.
• Work across Daxko product portfolios to manage dependencies and ensure successful development of dependencies across multiple teams and backlog items and to maintain alignment to the product vision and roadmap.
• Accelerate learning on new products by running workshops, developer previews or betas to gather developer feedback and build a strong perspective on product priorities.
• In collaboration with stakeholders, ensure that the Product Backlog is constantly prioritized to ensure delivery of maximum business value.
• In determining relative business value of the backlog items, use necessary inputs such as business case, customer priorities, and the need to address technical debt.

About You

• Detail-oriented, manages time and tools effectively, excellent internal workplace communicator
• Excellent communicator in person, on the phone, via email, and with social
• You have experience writing code – professionally. We are looking for someone who has written code consuming RESTful APIs. You need to know what a well-designed API looks like.
• Not afraid of conflict – able to check your ego at the door for the benefit of the product and team
• Able to operate in both strategic and tactical modes – manage the detail without losing sight of the big picture
• Flexible - change and uncertainty don’t faze you
   

Required Skills

• Four-year degree required
• 2+ years of relevant product management, product owner, or software development experience in an agile software environment including at least 2 years with RESTful APIs.
• Must thrive in a fast-paced, time-compressed and dynamic environment
• Excellent verbal and written communication skills
• Knowledge and practical experience with Agile development methodologies and Product Owner role
   

Preferred Skills

• Prior experience in the fitness industry is a plus
• Scrum Product Owner certification a plus
• Experience working with remote teams a plus

The Daxko Nation includes many distinct brands: Daxko, CSI Spectrum, Club Automation, AAC, SugarWOD, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

• Flexible paid time off 
• Affordable health insurance options
• Monthly fitness reimbursement
• 401(k) matching
• Casual work environment
• Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines.