Reveal your career potential while making a difference! Daxko offers an opportunity to make a real impact working with health and wellness, nonprofit and boutique membership-centric organizations. Through industry leading ERP and CRM technology, our solutions drive overall membership engagement from start to finish.

As a Sales Operations Specialist for Daxko, you will support our Zen Planner, AAC, and Nonprofit brands to hit our short- and long-term revenue objectives. You will report to the Sales Ops Manager and help support functions essential to sales force productivity. These functions include planning, reporting, budget setting and management, sales process optimization, sales job design, sales training and onboarding, sales program implementation, and recruiting of sales talent.

You will also...

- Help to build, standardize, and maintain high levels of quality and accuracy around strategic reporting and internal business review including:

• Monthly sales reporting package
• Quarterly Board Package
• Sales incentive programs, updating performance, reporting, and communications to drive success
• Refine customer segmentation, assist with territory management, and help support the renewal / upsell program
• Partner with marketing to refine lead qualification process, analyze and report on campaign performances with dashboards

- Assist in the end-to-end process of tracking sales funnel and operational metrics; delivering regular insights to the business
- Provide insights into data trends and recommend actions based on strategic objectives, forecast, or performance metrics
- Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with new team member onboarding.
 

Enhance productivity by simplifying both internal and external sales processes.

- Act as a liaison to the SFDC team:

• To identify sales process bottlenecks and create new streamlined procedures
• Recommend and prioritize specific actions to create a more productive sales rep experience, increase performance, and remove inconsistencies.

- Implement enabling technologies to the field sales team and optimize effectiveness of Daxko’s technology investments including:

• Administrate sales commissions tracking
• Administrate Daxko’s sales “BI” tool
• Support the CPQ integration with SFDC and update prices as they change

- Proactively identify, prioritize, and measure sales process quality and recommend and execute changes to maximize results

- Work with sales management, Finance, and HR to build sales compensation and sales incentive programs to drive productivity and execution.

- Build a peer support base and work across teams and collaborate with key management personnel to achieve objectives

- Propose, support, and direct company key imperatives and initiatives

- Provide feedback to the various stakeholders on marketplace issues, successes, and concerns pertaining to long-term renewals.

- Gather data and prepare reports and/or presentations. Data may come from internal and/or external sources.

- Compile, analyze and summarize statistics and information in highly complex graphical presentation formats. 

• Four-year college degree, or relevant business experience required
• 2-3 years of demonstrated success in a sales management or operations, FP&A, or business operations role.
• Advanced “BI” tool and Excel skills for reporting and data analysis
• Proven track record of change management in a fast-paced, results driven environment.
• Proficient in data entry and reporting within Salesforce.com.
• Must be innovative and make substantial individual, strategic and tactical judgments and recommendations
• Must be able to work with associates in multiple roles and with all levels including senior management.
• Proven ability in assembling, compiling, analyzing and summarizing data.
• 25% interoffice travel is required

The Daxko Nation includes five distinct brands: Daxko, Club Automation, CSI Spectrum, AAC, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation for providing “career-defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

• Flexible paid time off 
• Affordable health insurance options
• Monthly fitness reimbursement
• 401(k) matching
• Casual work environment
• Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines.