User Experience (UX) Designer

  • Full-time

Job Description

**Opening office in Downtown Chicago soon**

At Club Automation, our product design team consists of UX generalists who lead the full spectrum of user research, interaction design, visual design, and usability testing by understanding user needs to help solve real business problems.

This is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable – all while having the support of an executive team that understands the importance of a Lean UX process. As a UX Designer, you will help shape the vision for groundbreaking applications that affect millions of people in their daily health and fitness routines.

What you'll be responsible for...

Understand what users need, and help your team understand it, too.

  • Collaborate with product managers, technical leads, customers, and other stakeholders to introduce, iterate, and clarify requirements.
  • Use research methods such as participatory design, ethnographic studies, and user interviews to learn how users think and behave. Use that research to help drive your innovative concepts forward.
  • Model knowledge about users and share it with your team to help everyone make better decisions.
  • Explain your ideas, designs, and best practices in order to successfully convince, motivate, and inspire stakeholders.
  • Be a tireless advocate for exceptional user experience.

Design software that delivers on what users need.

  • Through solo and collaborative design methods, create low and high-fidelity prototypes of possible design solutions.
  • Translate complex product requirements into easy and intuitive user flows.
  • Take a data-driven approach to influence your visual and interaction design decisions.
  • Validate that design solutions meet user needs through usability testing methods such as unmoderated testing, moderated testing, and A/B testing.
  • Be able to present and validate your design concepts with internal and external business stakeholders.
  • Oversee the maintenance and application of visual design standards.

Qualifications

  • At least 3 years of experience designing business-oriented web and mobile applications.
  • Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements.
  • A strong technical aptitude. You don’t have to code, but you have to be able to earn the respect of the people who do.
  • Effective interpersonal communications skills (presentation, written and oral) and the ability to communicate effectively with everyone.
  • A positive attitude and a passion for working with strong, collaborative teams. 
  • Experience with Agile development methodologies—Scrum and Kanban in particular.
  • Better-than-average visual design skills.

Additional Information

The Daxko Nation includes five distinct brands: Daxko, CSI Spectrum, Club Automation, AAC, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine

 

All your information will be kept confidential according to EEO guidelines.

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