Join the country’s most trusted environmental organization and become a force for good.

ABOUT US

We find solutions for living within the limits of nature. Through a combination of evidence-based science and active public engagement, we seek to motivate Canadians to take action on the pressing environmental challenges we face. With headquarters in Vancouver and regional offices in Toronto and Montreal, we address issues from coast to coast to coast, in both official languages. With the support of scientists, academics, progressive businesses, governments, non-governmental organizations and hundreds of thousands of Canadians we aim to achieve this vision: “That within a generation Canadians act on the understanding that we are interconnected and interdependent with nature, and with each other.”

To find out more please go to www.davidsuzuki.org

Position Title:

Salesforce.com Administrator

Terms:

One year - possibility of extension

This is a full time position with a 4 day work week.

Location:

Negotiable

Reporting to:

Director, Digital and Technology

Responsibilities:

1. Administration of SFDC (configuration based on NPSP)

• ongoing database maintenance and security
• support of 40+ SFDC users across the organization
• data imports
• data cleansing

2. Platform Integration and Maintenance

• maintain integration of various online properties with Salesforce.com (Drupal, Wordpress, Marketo and others as required)
• manage the importing of data from non-integrated platforms

3. Training and Documentation

• develop training plans, materials, and documentation for database users
• keep training materials and documentation up-to-date
• coordinate new user and ongoing training sessions organization wide

4. Measurement

• maintain Step Up! engagement tracking app within Salesforce
• work with project leads to design relevant reports and dashboards
• support teams in defining key performance indicators, performing analysis and data driven decision making

5. System Customization and Onboarding Internal Teams

• evaluating business needs of internal teams
• custom configuration of the Salesforce.com platform to meet the business needs of internal teams
• application development/implementation and ongoing maintenance
• testing, testing, testing
• user adoption
• documentation

Other duties as required

QUALIFICATIONS

• Certified Salesforce Administrator
• Demonstrated ability to take business requirements and formulate technical solutions within the Salesforce.com environment
• 2+ years’ experience database management in the Salesforce.com environment
• Experience with VisualForce, Salesforce APIs, Apex, classes, triggers and workflow rules
• Excellent data manipulation and deduplication skills
• Strong data analysis skills
• Strong communication and interpersonal skills
• Strong documentation and training skills
• Ability to prioritize based on business requirements and maintain focus in a hectic environment
• Advanced MS Office Skills
• Experience with vendor management
• Certified Force.com Developer a bonus
• Experience with donor databases and database integration with various web platforms a bonus
• Experience in a non-profit environment a bonus
• French language skills a bonus

APPLICATION PROCESS

Please submit your cover letter and resume explaining why you are interested in this opportunity by going online to: http://www.davidsuzuki.org/about/employment/ and clicking on the "I'm Interested" link.

The position will remain open until it is filled.

We recognize the importance of a diverse workforce and encourage applications from Aboriginal people, members of a visible minority and people with a disability.