Technical Support Intern (Remote US)
- Full-time
- Worker Sub-Type: Intern - Historical
- Company: DataStax Inc.
Company Description
Job Description
Technical Support Intern
As the Technical Support Intern, you will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning role where you will develop your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra and DataStax Enterprise.
What you will do:
Implement build process and environment to recreate issues and develop patch fixes in Support for Cassandra
Create and deploy a running cluster for COSS from local build
Apply a code fix for existing Jira for COSS on created project clusters
Provide thoughtful direction and support for technical inquiries
Create code samples, tutorials, and articles for the DataStax Knowledge Base
Collaborate and contribute to Support Team infrastructure tools and processes
Your experience should include:
Pursuing a Bachelor's degree in Computer Science/Engineering or similar field of study
Understanding of Java, Python, and/or another programming language
Excellent verbal and written communication skills
Lifetime learner, self-motivated with ability to multi-task during high pressure situations
If this motivates you, we'd love to hear from you! Would you like to join our crew?
#LI-Remote
Additional Information
All your information will be kept confidential according to EEO guidelines.