Damstra Technology is an Australian-based provider of integrated workforce management solutions to multiple industry segments across the globe. We develop, sell and implement integrated hardware and software-as-a-service (Saas) solutions in industries where safety and compliance are of utmost importance. We are dedicated to providing unique solutions to exceed our customers’ expectations as protecting lives is the ethos that runs true in everything that we do.  

With a presence across Australia, New Zealand, Southeast Asia, UK and US, we have grown exponentially over the last year after listing on the ASX two years ago. We are entering a new phase with great energy and excitement and see this as a year of continued evolution and transformation.

Welcome to join us as we are going through a period of significant and exciting change which presents huge opportunities ahead!

Role Objective 

This role is to lead the ongoing development of Damstra’s Salesforce instance and be the key contact for any technical support Salesforce queries within the organisation.  

This role will also be required to continually improve processes and adoption of the  Salesforce platform to get the most value out of the solution for Damstra. Working closely with business leaders, department heads, and subject matter expert, this role will identify and document existing processes, re-develop and deploy new business processes, creating efficiency and structure within the company. 

This role is part technical administrator and part process oriented and will be responsible for day-to-day configuration, support, maintenance, and improvement of their CRM platform and the documentation of processes and Salesforce implementation. 

Key Responsibilities 

• Serving as the system-administrator for the Salesforce environment 

• Handling all day-to-day administrative functions including user account maintenance, user support, reports and dashboards, workflows and other routine tasks 

• Completing regular internal system audits and prepare for upgrades 

• Managing Salesforce data feeds and other integrations 

• Coordinating the evaluation, scope, and completion of new development requests 

• Working with the management team to establish suitable processes to support administrative, development, and change management activities 

• Assisting in training of new users, and growing the Salesforce skill set across the company 

• Effectively acting as the liaison between users, vendors, and the application development team 

• Other duties as required. 

1. Salesforce Certified Administrator 
2. Ability to use Microsoft Office Suite of products 
3. High attention to detail 
4. Ability to communicate with different levels in the organisation. 
5. Understanding of a business sales environment. 
6. At least 3 years experience as a Salesforce Administrator. 

We are a diverse, inclusive, collaborative and transparent organization and live and breathe our core values. Damstra Technology is an organisation that is proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement.

This is a great opportunity to join a fun, agile, positive and friendly team, and we offer career development and competitive salary and perks. 

Could this role be your next career opportunity? Is this the change you were looking to make? If you are keen to join a growing business, embracing the unknown as opportunities please follow the prompt to apply online.

Damstra Technology is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, or any other status or characteristic protected by applicable law.