IT Technician

  • Full-time

Job Description

At Daisy our Technician is responsible for Data Centre standards and IMAC (installs, moves and changes) activities. Responsible for the implementation of changes in the designated Data Centre or Data Centres, supervise changes undertaken by 3rd parties on behalf of Daisy and ensure installations meet published standards.

Up to £28,000 + fabulous benefits. 

·       General Data Centre housekeeping tasks such as cable management, decommissioning and audits

·       Identify operational problems, implement improvements and response to incidents in line with internal procedures

·       Ensure a high level of physical security in line with Daisy’s ISO 27001 certification and Information Security Management System

·       Follow and adhere to robust access control process and procedures for customers, Daisy employees and 3rd parties. Observe and assist with the site security enforcement

·       Perform tape changes, system monitoring, environment monitoring, remote / smart hands activities on behalf of customers, 3rd parties and other Daisy technical teams as required

•    Respond to equipment faults and customer support calls

Join us on our journey as we focus on Technology, Sustainability and People.  Let’s make a positive difference, together.

Qualifications

·       Excellent interpersonal, verbal and written communications skills and a desire to take responsibility and show initiative

·       Good telephone manner including IT support experience

·       Flexible attitude to work assignment and clear attention to detail with a willingness to learn new skills

·       Team mentality and flexibility to adapt to a dynamic workplace

·       Experience of working in a secure environment

Additional Information

Why work at Daisy?

At Daisy, our values are centred around our people; therefore, we show our appreciation by providing various benefits and rewards to all our employees and opportunity to progress to all our employees.

As one of the largest providers of communications and IT across the UK, we’re passionate about making technology work for our customers. We help our customers make a better business, and a better world.

We are pleased to be able to play our part in ensuring that everyone can fulfil their potential and realise their aspirations with our commitment to equality, diversity, and inclusion.

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