Voice Provisioning Manager

  • Full-time

Company Description

This is a fantastic opportunity for an experienced Provisioner to step up into a management position. You will oversee the lead to cash process for Ethernet, Broadband, Voice and Mobile products as well as providing advice, training and escalation support to the provisioning department. If you are looking for the next step up in your career, this role is perfect for you.

    Job Description

    Job Title: Voice Provisioning Manager
    Location: Nelson
    Salary: DOE

    Your Responsibilities:

    • Provide exceptional support and service to our internal and external customers
    • Assist in the training of products to the team
    • Liaise with partners and suppliers to resolve issues whilst providing regular and proactive updates.
    • Building strong working relationships with our internal suppliers and feeding back to the department on any changes/issues
    • Investigating the root cause of recurrent provisioning issues
    • Co-ordinate jobs and arrange engineer visits as required
    • Schedule and action all tasks to completion within specified timescales

    Qualifications

    • Experience related to Mobile, Voice or Data is essential
    • Exceptional written and verbal communication skills
    • Strong attention to detail
    • The ability to multi task and problem solve
    • The ability to successfully lead a team
    • Ability to work under pressure

    Additional Information

    What are the benefits of working at Daisy?

    Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

    But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

    Our ethos is simple: the more you put in the more you get out.

    Here are some of the benefits that we offer…

    • Up to 38 days holiday, plus bank holidays
    • The day off on your birthday!
    • Fantastic learning and development opportunities through "Daisy University" to help you achieve your career goals. 
    • Access to excellent discounts and savings at more than 1,200 retailers
    • Access to exclusive offers on a range of Daisy products
    Privacy Policy