Dairy.com (www.dairy.com) provides software and tech-enabled service solutions that support the dairy supply chain. Our current footprint reaches from farm to plate, helping clients solve the real-world challenges they face every day. We’re a critical lynchpin in the global food supply chain…and our customers remind us of it quite often.

From our interactions with customers, it’s clear that transportation and logistics challenges are top of mind where few tools exist to address the complexity and uniqueness of dairy product movements. To better meet this strategic opportunity, over the past 18 months Dairy.com formed a 3PL that combines the software, service and consulting elements of our legacy platforms. We are excited about the prospects of this new offering and what new business lines could emerge from it. Additionally, we continue to consider new acquisitions to accelerate adoption and bolster the offering. 

It takes a great culture and amazing talent to meet such lofty goals. We invest in our people and promote a diverse, inclusive, and engaging culture. Titles don't really matter here. We are all part of a “great team doing great things.”  We look for employees who are engaged and passionate about our products and our customers' success.

This, we believe, creates a dynamic work environment where we all actually get along, help one another, and feel good about the work we do. When talented people come together who share similar values – amazing things happen.

Position Overview
A new role, the Director of Logistics is responsible to bring a strategic vision and tactical leadership to our growing transportation and logistics endeavors. This position leads our fledgling SilverLink Logistics business. This includes on-boarding new customers, building a team, business development, customer engagement and problem resolution. Days range from building pitch-decks to meeting with clients to trouble-shooting one-off movements gone bad.

This position takes the helm to envision and operationalize new transportation related products and solutions. Such activities might include taking point on developing the business case for a new acquisition. Or, working with our technology team to add new features and functionality to existing platforms to penetrate more of the market. Or, understanding new service needs in the market and working with outside parties to create a solution tailored for the dairy industry. And much more.

This role is entrepreneurial in nature, tucked under a 20-year old software venture. It requires a combination of deep transportation savviness, a belief in oneself and desire to blaze a new trail, but also an understanding of how to effectively manage change in a matrix organization. The rules and boundaries may continually change, but the position is at the forefront of building a solution that could very well upend the entire supply-chain.

From a leadership perspective, we hire recognized experts in their field who leverage their skills and experience to create measurable, improved outcomes for our company and our customers. We value humility and humbleness in management style and approach, but show strength, determination, and aim to provide clarity for those we lead. While our work is important, we don’t take ourselves too seriously. Life if more fun when you enjoy the work you come to do and share that with those around you. Most of all, our leaders are passionate. Passionate about their work. About their teams. About making our customers better.

Essential Duties and Responsibilities:

• Day-to-day operations and growth of SilverLink Logistics. Lead team, oversee business development, on-board new clients, scale back-office processes, bring best-in-class 3PL systems, structures, and efficiencies to the operation. Create key internal and external metrics to measure performance and profitability.
• Become a dairy-hauling expert that our clients come to trust. Help clients understand current problems in their transportation networks and propose new solutions to address those problems. Due to breadth of Dairy.com products and services, proposed solutions might include software, services, project work or complete outsourcing to our 3PL. Depending on solution type, you will define, build and deploy new solutions as business needs dictate.
• Become a subject matter expert and trusted advisor for internal projects touching transportation, scheduling and haulers. Collaborate with product managers and technology teams to influence design and development of new software solutions.
• Lead internal transportation initiatives. Assess acquisition targets for fit to the dairy industry and Dairy.com footprint. Build business cases and financial metrics as needed.
• Support sales team and business development efforts in all transportation related matters.

• 15+ years transportation and logistics experience. Food or ag preferred.
• Bachelor’s degree or equivalent experience.  MBA preferred.
• Proven experience in 3PL operations and oversight.
• Proven experience implementing new transportation or logistics products.
• P&L responsibility – ability to create new product or business line financials.
• Some selling, business development or account management experience preferred.
• Experience in freight factoring and/or TMS

If this job sounds like the perfect fit for you, please apply by uploading a copy of your resume!

All your information will be kept confidential according to EEO guidelines.