www.keypersonnelagency.co.uk

We are working with various clients across Scotland and the UK sourcing the very best candidates to fill full time and part time vacancies.  

To provide an efficient and effective sales service ensuring that customer service levels are met and maintained at all times.

Main Responsibilities

• Provide a sales service to customers ensuring service levels and sales targets are achieved.
• Contribute to the achievement of the sales budget by taking a proactive approach towards selling.
• Participate in training sessions to ensure appropriate knowledge is gained in all retail disciplines.
• Develop thorough product knowledge in order to identify specific features relevant to the visitor experience. 
• Merchandising of stock following agreed procedures/layout.
• Follow the appropriate security procedures at all times to protect staff, stock and cash.
• Cleaning and housekeeping duties.
• Ensure standards of customer care are met and maintained at all times.
• To be aware of and compliance with Health and Safety policy and procedures.
• Other Duties may be required at discretion

Essential 

• Good basic education 
• Effective communication skills
• Ability to work on own or within a team
• Excellent Customer Service Skills
• Attention to detail
• Customer focused
• Self-Motivated
• Positive, can do attitude
• Ability to work under pressure

Desirable

• Experience of working in a retail environment
• Accurate and Efficient Cash Handling

You will be eligible for  a range of company benefits

Obligations

• You have a duty to carry out your work in a safe manner in order not to endanger yourself or anyone else by your acts or omissions.   
• You are required to comply with the Trust’s health and safety policy as it relates to your work activities, and to take appropriate action in case of an emergency.
• You are responsible for applying the Trust’s equality and diversity policies and principles in your own area of responsibility and in your general conduct.
• You have a responsibility to promote high levels of customer service within your own area of work.
• You should be adaptable to change, and be willing to acquire new skills and knowledge as applicable to the needs of the role. 
• You may, with reasonable notice, be required to work within other areas of the Trust.
• You have the responsibility to engage with the Trust’s commitment to Environmental Sustainability in order to reduce its waste, energy consumption and carbon footprint.