• Contract Type: Permanent / 40 Hours Per Week
• Location: Oldbury Depot; Broadwell Road, B69 4DA
• Salary: £57,300
• Days of Work: Monday - Friday 
• Hours of Work: 09.00 to 17.00

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Reporting to the IT Infrastructure Manager your primary purpose as our Infrastructure Network and Security Architect  is to provide first line cyber security support. You will be responsible for Designing, implementing , operating, troubleshooting and securing Core WAN services. You will also: 

• Design, configure and maintain monitoring for all systems utilising distributed log management and analytics platforms on-prem and in cloud. 
• Be part of the Infrastructure team to design, administer, configure, secure and maintain DPDgroup UK’s Network and Infrastructure systems/solutions.
• Be a subject matter expert for a wide array of existing vendors and technologies and be capable of adopting/onboarding new vendors and technologies with speed and competency.
• To scope and deliver systems/solutions to enable the business to adopt new technologies that rely upon stable, scalable and secure core infrastructure and endpoints to be successful.
• To work with the business and collaborate on translating business requirements into technical deliverables in-line with business strategies.
• Develop and maintain comprehensive network architecture plans and roadmaps aligned with the DPD's IT strategy and business goals
• Conduct thorough assessments of existing network infrastructure to identify areas for improvement, optimization, and modernization
• Design and implement innovative network solutions, leveraging emerging technologies to enhance network performance, efficiency, and cost-effectiveness
• Oversee the implementation and maintenance of network components, including routers, switches, firewalls, wireless access points, and network security devices
• Implement robust network security measures to protect sensitive data, safeguard the DPD's IT systems from cyberattacks, and ensure compliance with regulatory requirements
• Monitor and analyse network performance metrics to identify potential issues, proactively address them, and optimise network performance
• Document network configurations, procedures, and troubleshooting guides to ensure consistent and efficient operations
• Provide technical guidance and support to other IT professionals, fostering a collaborative and knowledgeable IT team
• Stay abreast of the latest networking trends, technologies, and best practices to ensure the DPD's network infrastructure remains competitive and resilient

Position in Organisation

• Liaise at all levels through the organisation, primarily with the wider infrastructure team, IT security team,  IT service desk and IT desktop teams.
• An escalation point of contact for technical matters from any team in IT or the wider organisation where no other team is able to advise or assist.
• Technical design and approval for external supplier onboarding and integration with DPD's networks and systems (including but not limited to VPN,NAC,DPIA assistance)
• Design, Implement, operate, troubleshoot and secure Hub and Depot LAN's.
• Design, Maintain, operate, integrate and troubleshoot Cisco ISE - including wired and wireless policies, integration with MDM/EMM/AMP, VPN, Identity and role based access.
• Design, Maintain, operate, integrate and troubleshoot Web Content/AMAL - including policies, integrations, deployments of new agents and configurations to estate
• Design, Maintain, operate, integrate and troubleshoot secure endpoint AV/AMAL - including policies, integrations, deployment of new agents and configurations to estate.
• Provide secure SDWAN solutions to the business - predominantly at very short notice to meet rapidly changing business needs or as a result of a critical incident.
• Operate DNS/DDOS/BOTnet protection/Secure application tunnelling and work alongside the wider IT Infrastructure Team.
• Work alongside IT Security to carry out investigations, technical exercises, design, pentesting and project work into area's where IT Security does not have those capabilities.
• Act as support/escalation tier for client services when they require assistance with complex faults or diagnostics beyond their capabilities.
• Work alongside the wider infrastructure team to diagnose and resolve incidents relating to wireless

Required Skills/Experience

• Detailed working knowledge of Endpoint operating systems to include (but not limited to):
  Microsoft Windows Desktop and Server, macOS, iOS, iPadOS, TVOS, Android, Linux, Solaris.
• Expert knowledge of network security technologies including firewalls, IDS/IPS, NAC, VPN, and network monitoring tools.
• Strong understanding of network protocols (e.g., TCP/IP, DNS, HTTP, SMTP) and an understanding of how they can be exploited.
• Experience with security information and event management (SIEM), antivirus software, and intrusion detection systems.
• Practical experience with network troubleshooting and traffic analysis tools (e.g., Wireshark).
• Proven experience in scoping, designing and implementing Network equipment and solutions including but not limited to: 
  • Cisco Catalyst switching
  • Cisco Nexus DC switching
  • Cisco Integrated Services Routers
  • Cisco Identity Services Engine
  • Cisco ASA/FDM/FMC
  • Cisco Meraki
  • DDoS Prevention
  • Ruckus Wireless
  • Checkpoint Quantum firewalls
  • Network firewalls(Acl)
• Detailed working and practical experience of designing, implementing and fault finding:
  • Hypervisors (multiple vendors)
  • AV/AMAL solutions
  • Network equipment and embedded systems
  • Physical Automation and BMS systems
• Practical experience in working on large projects with multiple stakeholders and supporting project management teams.
• Understanding of incident, problem, change and configuration disciplines and processes at an ITIL Foundation Level.
• Capable of producing documentation,  instructions and carrying out internal training for other staff on systems/solutions delivered as part of the role.
• In-depth understanding of capacity planning, design for high availability and life-cycle/obsolescence management.
• Strong understanding of Cyber Security best practices (secure-by-design) and relevant regulatory frameworks/requirements that may be encountered within the role.
• High level of attention to detail and excellent communication skills.
• Inquisitive and keen attitude to learning, with a desire to continuously develop their skill-set and knowledge with progressing technologies.
• Knowledge of safe working practices and procedures in industrial and warehouse environments as well as data centre environments.

Desirable Skills/Experience

• Appreciation and understanding of the wider role of other IT teams and integration between departments to achieve business and technical objectives.
• Knowledge and understanding of scripting/automation (Bash/Python/YAML/Ansible).
• Linux system administration skills (preferably Debian or Debian based).

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.