De-Brief Operative

  • Bradford, UK
  • Full-time
  • Area: Region 5
  • Department: Depot
  • Shift Pattern: 5 out of 7
  • Working Pattern: Days - Weekend Working Included

Company Description

DPD is the fastest growing express parcel delivery company in the UK, with a turnover over
£1 billion. Voted the nation’s favourite parcel carrier for the last 7 years, we have a very
clear strategy to support our enviable position. We will deliver the best service, use the best
technology and recruit and retain the best people in the industry.


We are currently recruiting for a  Debrief Operative to work at our new Depot in Bradford. 
Our rapid growth means you can look forward to a secure and rewarding future with great
development opportunities in an increasingly successful and expanding company.
We have fantastic opportunities for hardworking, driven and flexible individuals to join our
team. You will have a hands-on role, ensuring that all our customers parcels are unloaded
from our vehicles, sorted through our industry leading sortation equipment and sent back on
their way for next day delivery across our Network.

Job Description

The key responsibilities of this role are:

  • Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's

  • Assisting drivers with locating addresses and providing delivery instructions

  • Assisting customers and providing excellent customer service

  • De-brief of drivers ensuring processes are followed correctly

  • Ensuring contractor paperwork is completed 

  • Basic administrative duties

  • To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times

  • To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer

  • Carry out such other duties as may reasonably be requested by the Management or the Shift Manager

Additional Information

Operating on a 7-day a week basis, this post will require a commitment to Saturday and Sunday working. 

We’re growing at a rapid rate, which means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company. You will be paid a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, pension and discounts and savings on 1000’s of retailers.

DPD actively promotes its Dignity at Work Policy.

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