DENSO Robotics is part of DENSO Corporation, one of the 500 largest companies in the world (Fortune Global 500) and one of the largest automotive suppliers in the world. As the market leader in the compact robot segment, DENSO Robotics is a pioneer in reliability, flexibility and functionality. With over 120,000 DENSO robots worldwide, DENSO Robotics has extensive knowledge and over 50 years of experience in robot-based automation. The company's product range includes four-axis SCARA robots, five-axis/six-axis robots and collaborative robots, all of which feature outstanding speed, precision and quality.

For our Robotics division at the Mörfelden-Walldorf site near Frankfurt, we are looking for a Assistant Manager Customer Support (m/f/d) to be filled at the earliest. 

As a Application Engineer Robotics (m/f/d), you have to act as a direct interface to the customer and make an important contribution to customer satisfaction through your service & solution-oriented approach and strive for,

• explore our customers real needs and expectations, match them with the characteristics of our products and provide adequate solutions,
• are responsible for our after sales customer support in Europe especially application testing,
• programming support, trouble shooting, on site service, repair and our customer hotline,
• support the sales team with your technical knowledge,
• cooperate with your colleagues to establish a network for service, repair and training
• realize our robot training for operators, programmers and service technicians

• University degree in electrical engineering, computer science, mathematics or comparable technical education, e.g. state certified technician
• extensive programming skills and experience (e.g. C++, Visual Basic, C#, Java or a Robot programming language)
• electrical engineering knowledge related to factory automation (cabling of robots, control boxes etc.)
• professional experience in the field of Robotics
• good communication and social skills
• fluent in written and spoken English (business language is English)
• good organizational and planning skills
• good command of MS Office

• International company with various development opportunities
• Open and diverse corporate culture
• Wide range of trainings and education opportunities
• 13 monthly salaries and optional allowances
• 30 days of vacation and a flextime model for flexible working hours
• Generous daily allowance for business trips
• Modern offices, canteen onsite and free parking
• Free coffee, tea and water
• Employee benefits, such as attractive leasing offers, net salary optimization, additional private health insurance, free employee advice assistance hotline and much more.
• Company events

It has come to our attention that various individuals have contacted people offering false employment opportunities with DENSO. Such scams are fraudulent and intended to steal from the victims.

By making you aware of this, we hope to avoid and ultimately stop victims from falling for this scam. Please do not provide any personal or financial information and do not send any money to anyone you suspect of recruitment fraud.

If you are contacted by someone whom you suspect may not be appropriately representing DENSO, please email: [email protected]. Please forward the original email that you received that includes the original subject line and complete header information.

Do not send CVs or vacancy applications to that email address as it will not be reviewed or considered. If you wish to apply for a job, please submit your application for an open position to https://careers.smartrecruiters.com/DENSOINTERNATIONALEUROPE